Journal of the Korean Operations Research and Management Science Society (한국경영과학회지)

The Korean Operations Research and Management Science Society (한국경영과학회)
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A Study on Analyzing Profitability in Servitized Supply Chains based on Service Provision Methods

서비스화 공급사슬에서 서비스 제공 형태에 따른 이익 분석방안에 대한 연구

  • Woo, Chang-Wan (Dept. of Business Administration, The Graduate School of Chung-Ang University) ;
  • Seo, Yong Won (Dept. of Business Administration, Chung-Ang University)
  • 우창완 (중앙대학교 대학원 경영학과) ;
  • 서용원 (중앙대학교 경영경제대학 경영학부)
  • Received : 2016.09.28
  • Accepted : 2016.11.04
  • Published : 2016.11.30
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Abstract

The purpose of this study is to develop a quantitative model to evaluate the performance of the servitized business model. We aim to quantitatively analyze the decisions of participants in the servitized supply chains, and provide methods to maximize the performance. We consider servitized supply chains consisting of a manufacturer and a service provider, that can be integrated, separated or coordinated based on the relationship between the manufacturer and the service provider. The decision models in each case are developed, and performance and profitability are analyzed. Utilizing the decision models in different cases, we compare the performances of different business models of the servitization. Since our models can be applied to analyze a wide range of the servitization business models, we expect this study can contribute to promote servitization in manufacturing companies by providing methods to evaluate the profitability of the servitization business model.

Keywords

References

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