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퍼지이론을 이용한 인천항 신국제여객터미널의 항만운영 성공요인에 관한 연구

A Study on the Success Factors of Port Operation for New International Passenger Terminal Using Fuzzy Theory

  • 유성재 (인천대학교 동북아 물류대학원) ;
  • 차영두 (인천대학교 동북아 물류대학원) ;
  • 여기태 (인천대학교 동북아 물류대학원)
  • Yoo, Sung-Jai (Graduate school of Logistics, Incheon National University) ;
  • Cha, Young-Doo (Graduate school of Logistics, Incheon National University) ;
  • Yeo, Gi-Tae (Graduate school of Logistics, Incheon National University)
  • 투고 : 2016.09.29
  • 심사 : 2016.11.20
  • 발행 : 2016.11.28

초록

본 연구는 퍼지이론을 이용하여 신규 건설중인 인천항 신국제여객터미널의 항만운영 성공요인 도출을 연구의 목적으로 하였다. 항만운영 성공요인은 카페리선사와 항만하역사에 종사하는 임직원을 대상으로 1차적으로 설문조사를 진행한 후, 한중카페리 선사 및 해당 하역사의 근무경력 15년 이상 전문가와 심층인터뷰(Indepth-Interview)를 수행하여 최종적으로 선정하였다. 전문가의 지식 추출이 가능한 퍼지방법을 활용하여 성공적 항만운영 요인에 대한 가중치를 산정하였다. 신국제여객터미널을 이용하게 될 선사와 하역사들을 대상으로 "부지 사용적 측면", "생산성 측면", "비용적 측면", "항만서비스 측면"으로 상위평가요인을 분류하여 항만운영의 성공요인을 비교분석하였다. 분석결과 "부지사용적 측면"은 컨테이너장치장 확보(0.857)가 가장 중요한 요소로 나타났으며, "생산성 측면"에서는 터미널의 자동화 시스템 구축(0.806)이 가장 중요하게 분석되었다. "비용적 측면"과 "서비스적 측면"에서는 부지 임대료 산정(0.861)과 선석스케쥴 관리(0.798)가 각각 가장 중요한 요인으로 나타났다. 결론적으로 신국제여객터미널은 적정임대료 산정, CY장치장 적정면적 확보, 터미널의 자동화 시스템 구축 등에 주력하여 항만운영을 해야 한다는 시사점을 지니며 향후 동일 운영형태의 국제여객터미널 비교분석 연구를 진행할 필요성이 존재한다.

The purpose of this study was to draw out success factors of port operation for New International Passenger Terminal(NIPT) in Incheon Port using the fuzzy method. In this study, the success factors of port operation were firstly selected by literature review and finally adopted them by in-depth interview with experts who had working experiences over 15 years in the field of Korea-China Carferry shipping business and stevedoring business. Success factors of port operation of the NIPT have been classified into four principal factors such as 'land's use side', 'productivity side', 'cost side' and 'services side', and the comparative analysis was conducted among success factors of port operation. According to the results of analysis, in terms of "land's use side", securing CY space of full-empty containers(0.857) was the most important factor. Among detailed factors of "productivity side", building terminal automation system(0.806) was significantly needed. In the factors of "cost side" and "service side", land rental costs(0.861) and schedule management of berth operation(0.798) were selected as the most important factors. Consequently, new international passenger terminal has implications that the main port operations should focus on reasonable rents calculation, ensuring proper space of CY, and building automation system of terminal, There is a need to proceed to conduct a comparative study of the same operating mode of an international passenger terminal.

키워드

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