Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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The Impact of CEO's Values System and Employee's Awareness, Sympathy on Organizational Performance

최고경영자의 가치관과 구성원의 인식 공감이 기업성과에 미치는 영향

  • Received : 2016.10.05
  • Accepted : 2016.12.20
  • Published : 2016.12.28
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Abstract

This study is the analysis of actual proof about how the CEO's values system affects the organizational performance. To this end, we analyzed the content of forty different actual CEOs' values system through in-depth interviews. In addition, we verify the impact of the CEO's values system on organizational performances depending on the employee's awareness and sympathy. The organizational performance is analyzed in two different areas, social and financial performance, and significant results are obtained in both areas. In particular, we interview the CEOs directly, which is usually difficult to access, to analyze the values system and study the employee's awareness and sympathy for the values system. The Study puts emphasis on the importance of the process of achieving the employee's awareness and sympathy, rather than the values system contents itself. And it is necessary for verifying through much more company samples from further study.

본 연구는 최고경영자의 가치관이 기업성과에 미치는 영향을 실증분석 하는데 목적을 두고 있다. 이를 위해 실제 40명의 최고경영자를 심층 인터뷰하여 그들의 가치관이 어떤 내용을 담고 있는지를 분석하였다. 또한 최고경영자의 가치관이 기업의 구성원들에게 인식되고 공감을 얻고 있는지에 따라 기업성과에 미치는 영향이 차이가 있음을 검증하였다. 기업성과는 사회적 성과와 재무적 성과 모두 유의미한 결과를 얻었다. 본 연구는 가치관이 기업성과에 영향을 미친다는 기존 연구들과 맥락을 같이 하고 있으며, 실제로 그 관계를 실증 분석한 것에 의의가 있다. 특히, 접근이 어려운 최고경영자를 직접 인터뷰하여 그들의 가치관을 분석하고 이에 대한 구성원들의 인식과 공감을 조사해 봄으로써 가치관의 내용도 중요하지만 이를 구성원들에게 인식시키고 공감시키는 과정의 의미와 필요성을 강조했다는 차원에서 일선 기업에 시사점을 줄 수 있으며 향후 더 많은 기업샘플을 통해 검증해 볼 필요가 있다.

Keywords

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