Journal of the Korean Society of Radiology (한국방사선학회논문지)

The Korean Society of Radiology (한국방사선학회)
권호 표지
DOI QR코드

DOI QR Code

Development of Automatic Voice System for Foreign Patients in Testing of Magnetic Resonance Imaging

자기공명영상 검사에서 외국인 환자를 위한 자동음성 시스템 개발

  • Goo, Eun-Hoe (Department of Radiological Science, Cheongju University)
  • 구은회 (청주대학교 방사선학과)
  • Received : 2016.01.03
  • Accepted : 2016.01.30
  • Published : 2016.01.30
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study intend to develop the automatic voice system for language communicating over foreign patients in testing of magnetic resonance imaging. Used sentences for the automatic voice system was selected with twelve sentences and five foreign languages in hospital in use. These translated texts were provided free of charge from Oddcast's website, which is recorded each language-specific voice as Wav files, The recorded audio file were produced by the two types of a power-point show of MS-office 2013(extension; ppsx) form and Web-enabled system using the PHP program to be applied in the mobile phone environment. It is considered to relieve the stress about an language barrier to medical technician and the voice system designed with the variable language will be enhanced the diagnostic information on foreign patients. Because automatic voice system designed for this study can enhance the understanding of test in between korean medical technician and foreign patients, It will be expected to utilize more usefully in clinical practice.

본 연구의 목적은 자기공명영상을 이용하여 외국인 환자를 검사할 때 언어의 소통을 위하여 자동음성시스템을 개발하고자 하였다. 자동음성을 위해 사용된 문장은 병원에서 자주 사용하고 있는 12개의 문장과 5개의 외국어를 선택하였다. 이러한 번역된 문장은 Oddcast's website로 부터 무료로 재공 되며 Wav 파일로서 각 언어 특징에 소리로 기록하게 된다. 기록된 오디오 파일은 Mobile phone 환경에서 적용되는 PHP 프로그램을 사용하여 MS-파워포인트(extension; ppsx) 와 Web-enabled system 형태로 재생하게 된다. 음성 시스템 개발은 방사선사에게 언어 소통의 어려움에 관하여 스트레스를 해소될 것이며, 다양한 언어로 설계된 자동음성시스템은 외국인 환자를 검사 할 때 환자에게 진단적 정보를 증가시킬 것이다. 본 연구를 위해 개발된 음성 시스템은 한국의 방사선사와 외국인 환자 사이에서 검사의 이해를 증가시킬 수 있기 때문에 임상실무에서 더욱더 유용하게 이용될 것이라고 기대된다.

Keywords

References

  1. K. Y. Kim, K. N. Jin, "The Effect of Foreign Patients' Expectation and Experience on the Satisfaction of Medical service, "Korean society of hospital management, Vol. 18, No. 4, pp. 1-17, 2013.
  2. H. Lee, W. J. Lee, K. L. Choi, "Satisfaction of Foreign Patients on Hospital Us, "The korean contents association, Vol. 13, No. 9, pp. 322-333, 2013.
  3. H. T, Lee, "A study on the construction process of the collaborative governance in the Medical Tourism Policy, "Hanyang university, 2011.
  4. H. G. Lee, C. Jeong, "The effect of quality of medical service on medical customer satisfaction and sustainable medical touris, "Korean academic society of tourism management, Vol. 25, No. 3, pp. 279-296, 2012.
  5. K. A. Lee, "An analysis of hospital selection factors and patient satisfaction improvement, "Gachon university, 2006.
  6. http://www.mw.go.kr/
  7. F. R. Navid, M. S. Ahmad Puad, Z. Yuserrie, "Service Quality and patients' Satisfaction in Medical Tourism, "World Applied Sciences Journal 10, pp. 24-30, 2010.
  8. B. Angelica, "The association of acculturation with perceived patient-centered cultural sensitivity and patient satisfaction among a national sample of ethnic and racial minorities, "University of florida, pp. 1-181, 2010.
  9. S. Y. Kim, "Perceived quality of medical service, satisfaction and their acculturation among foreign residents in Korea, "The graduate school of Konkuk university, pp. 1-49, 2014.
  10. D. Y. Kwak, "A study on the factors affecting the satisfaction level of medical tourism product, "Korea hotel resort association, Vol. 11, No. 2, pp. 125-144, 2012.
  11. H. H. Lee, B. S. Lee, "Requirements for the improvement of healthcare service for foreigners in Korea, "Journal of Korean Academy of Nursing Administration, Vol. 18, No. 2, pp. 137-145, 2010. https://doi.org/10.11111/jkana.2012.18.2.137
  12. Y. S. Chang, C. N. Shin, "A Study of Characteristics of Patients at International Clinic of University Hospital, "The korea public health association, Vol. 31, No. 1, pp. 46-54, 2005.