References
- B. Reeves et al., "The Effects of Screen Size and Message Content on Attention and Arousal," Media Psychology, vol. 1, no. 1, 1999, pp. 49-67. https://doi.org/10.1207/s1532785xmep0101_4
- E. Brynjolfsson, Y. Hu, and M.S. Rahman, "Battle of the Retail Channels: How Product Selection and Geography Drive Cross-Channel Competition," Manag. Sci., vol. 55, no. 11, 2009, pp. 1755-1765. https://doi.org/10.1287/mnsc.1090.1062
- E. Brynjolfsson, Y. Hu, and D. Simester, "Goodbye Pareto Principle, Hello Long Tail: The Effect of Search Costs on the Concentration of Product Sales," Manag. Sci., vol. 57, no. 8, 2011, pp. 1373-1386. https://doi.org/10.1287/mnsc.1110.1371
- F. Stahl and W. Maass, "Adoption and Diffusion in Electronic Markets: An Empirical Analysis of Attributes Influencing the Adoption of Paid Content," Electron. Markets, vol. 16, no. 3, 2006, pp. 233-244. https://doi.org/10.1080/10196780600841977
- S. Sweeney and F. Crestani, "Effective Search Results Summary Size and Device Screen Size: Is there a Relationship?," Inf. Process. Manag., vol. 42, no. 4, July 2006, pp. 1056-1074. https://doi.org/10.1016/j.ipm.2005.06.007
- M.D. Smith and R. Telang, "Competing with Free: The Impact of Movie Broadcasts on DVD Sales and Internet Piracy 1," MIS Quarterly, vol. 33, no. 2, June 2009, pp. 321-338. https://doi.org/10.2307/20650294
- M. Fishbein and I. Ajzen, "Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research," Reading, MA, USA: Addison-Wesley, 1975.
- G.-W. Bock et al., "Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Factors, and Organizational Climate," MIS Quarterly, vol. 29, no. 1, Mar. 2005, pp. 87-111. https://doi.org/10.2307/25148669
- J. Weisberg, D. Te'eni, and L. Arman, "Past Purchase and Intention to Purchase in E-Commerce: The Mediation of Social Presence and Trust," Internet Res., vol. 21, no. 1, 2011, pp. 82-96. https://doi.org/10.1108/10662241111104893
- F.D. Davis, R.P. Bagozzi, and P.R. Warshaw, "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Manag. Sci., vol. 35, no. 8, 1989, pp. 982-1003. https://doi.org/10.1287/mnsc.35.8.982
- I. Ajzen, "The Theory of Planned Behavior," Organizational Behavior Human Decision Process., vol. 50, no. 2, Dec. 1991, pp. 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
- L.R. Vijayasarathy, "Predicting Consumer Intentions to Use on-Line Shopping: The Case for an Augmented Technology Acceptance Model," Inf. Manag., vol. 41, no. 6, July 2004, pp. 747-762. https://doi.org/10.1016/j.im.2003.08.011
- B. Alsajjan and C. Dennis, "Internet Banking Acceptance Model: Cross-Market Examination," J. Business Res., vol. 63, no. 9, 2010, pp. 957-963. https://doi.org/10.1016/j.jbusres.2008.12.014
- J. Bloemer, K. De Ruyter, and M. Wetzels, "Linking Perceived Service Quality and Service Loyalty: A Multi-dimensional Perspective," European J. Marketing, vol. 33, no. 11-12, 1999, pp. 1082-1106. https://doi.org/10.1108/03090569910292285
- R.E. Anderson and S.S. Srinivasan, "E-Satisfaction and E-Loyalty: A Contingency Framework," Psychology Marketing, vol. 20, no. 2, Feb. 2003, pp. 123-138. https://doi.org/10.1002/mar.10063
- P. Rauyruen and K.E. Miller, "Relationship Quality as a Predictor of B2B Customer Loyalty," J. Business Res., vol. 60, no. 1, Jan. 2007, pp. 21-31. https://doi.org/10.1016/j.jbusres.2005.11.006
- G.S. Day, "A Two-Dimensional Concept of Brand Loyalty," J. Advertising Res., vol. 9, no. 3, 1969, pp. 29-35.
- A.S. Dick and K. Basu, "Customer Loyalty: Toward an Integrated Conceptual Framework," J. Academy Marketing Sci., vol. 22, no. 2, 1994, pp. 99-113. https://doi.org/10.1177/0092070394222001
- A. Chaudhuri and M.B. Holbrook, "The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty," J. Marketing, vol. 65, no. 2, 2001, pp. 81-93. https://doi.org/10.1509/jmkg.65.2.81.18255
- M.P. Pritchard, "Development of the Psychological Commitment Instrument (PCI) for Measuring Travel Service Loyalty," Ph.D. dissertation, University of Oregon, 1992.
- R.L. Oliver, "Whence Consumer Loyalty?," J. Marketing, vol. 63, 1999, pp. 33-44.
- F.F. Reichheld, "The Loyalty Effect: The Hidden Force behind Growth, Profits, and Lasting Value," Boston, MA, USA: Harvard Business Press, 2001.
- W.H. Delone and E.R. Mclean, "Measuring E-Commerce Success: Applying the Delone & Mclean Information Systems Success Model," Int. J. Electron. Commerce, vol. 9, no. 1, 2004, pp. 31-47. https://doi.org/10.1080/10864415.2004.11044317
- A. Parasuraman, V.A. Zeithaml, and L.L. Berry, "A Conceptual Model of Service Quality and Its Implications for Future Research," J. Marketing, vol. 49, no. 4, 1985, pp. 41-50. https://doi.org/10.2307/1251430
- Y.-F. Kuo, C.-M. Wu, and W.-J. Deng, "The Relationships among Service Quality, Perceived Value, Customer Satisfaction, and Post-Purchase Intention in Mobile Value-Added Services," Comput. Human Behavior, vol. 25, no. 4, July 2009, pp. 887-896. https://doi.org/10.1016/j.chb.2009.03.003
- V. Venkatesh et al., "User Acceptance of Information Technology: Toward a Unified View," MIS Quarterly, vol. 27, no. 3, Sept. 2003, pp. 425-478. https://doi.org/10.2307/30036540
- L. Xia, K.B. Monroe, and J.L. Cox, "The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions," J. Marketing, vol. 68, no. 4, Oct. 2004, pp. 1-15. https://doi.org/10.1509/jmkg.68.4.1.42733
- C. Forman, A. Ghose, and A. Goldfarb, "Competition between Local and Electronic Markets: How the Benefit of Buying Online Depends on where You Live," Manag. Sci., vol. 55, no. 1, 2009, pp. 47-57. https://doi.org/10.1287/mnsc.1080.0932
- P. Palmgreen and J.D. Rayburn, "Gratifications Sought and Media Exposure an Expectancy Value Model," Commun. Res., vol. 9, no. 4, Oct. 1982, pp. 561-580. https://doi.org/10.1177/009365082009004004
- J.J. Galloway, "Audience Uses and Gratifications: An Expectancy Model," Commun. Res., vol. 8, no. 4, Oct. 1981, pp. 435-449. https://doi.org/10.1177/009365028100800403
- J.G. March and H.A. Simon, "Organizations," Oxford, UK: Wiley, 1958.
- E.M. Rogers, "Diffusion of Innovations," New York, NY, USA: Simon and Schuster, 2010.
- J. Lu, J.E. Yao, and C.-S. Yu, "Personal Innovativeness, Social Influences and Adoption of Wireless Internet Services via Mobile Technology," J. Strategic Inf. Syst., vol. 14, no. 3, Sept. 2005, pp. 245-268. https://doi.org/10.1016/j.jsis.2005.07.003
- R. Fidler, "Mediamorphosis: Understanding New Media," Thousand Oaks, CA, USA: Pine Forge Press, 1997.
- J.M. Kayany and P. Yelsma, "Displacement Effects of Online Media in the Socio-Technical Contexts of Households," J. Broadcast. Electron. Media, vol. 44, no. 2, 2000, pp. 215-229. https://doi.org/10.1207/s15506878jobem4402_4
- C. Haythornthwaite, "Strong, Weak, and Latent Ties and the Impact of New Media," Inf. Soc., vol. 18, no. 5, 2002, pp. 385-401. https://doi.org/10.1080/01972240290108195
- T. Hennig-Thurau et al., "The Impact of New Media on Customer Relationships," J. Service Res., vol. 13, no. 3, 2010, pp. 311-330. https://doi.org/10.1177/1094670510375460
- K. Van Rees and K. Van Eijck, "Media Repertoires of Selective Audiences: The Impact of Status, Gender, and Age on Media Use," Poetics, vol. 31, no. 5, 2003, pp. 465-490. https://doi.org/10.1016/j.poetic.2003.09.005
- A. Bhattacherjee, "Understanding Information Systems Continuance: An Expectation-Confirmation Model," MIS Quarterly, vol. 25, no. 3, Sept. 2001, pp. 351-370. https://doi.org/10.2307/3250921
- R. Agarwal and J. Prasad, "A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology," Inf. Syst. Res., vol. 9, no. 2, 1998, pp. 204-215. https://doi.org/10.1287/isre.9.2.204
- W.W. Chin, B.L. Marcolin, and P.R. Newsted, "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study," Inf. Syst. Res., vol. 14, no. 2, 2003, pp. 189-217. https://doi.org/10.1287/isre.14.2.189.16018
- C. Fornell and D.F. Larcker, "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," J. Marketing Res., vol. 18, no. 1, Feb. 1981, pp. 39-50. https://doi.org/10.2307/3151312
- K.G. Joreskog and H. Wold, "The ML and PLS Techniques for Modeling with Latent Variables: Historical and Comparative Aspects," Syst. Under Indirect Observation: Causality, Structure, Prediction, vol. 1, 1982, pp. 263-270.
- B. Efron and R. Tibshirani, "An Introduction to the Bootstrap," Boca Raton, FL, USA: CRC Press, 1993.
- J.F. Hair et al., "Multivariate Analysis," Upper Saddle River, NJ, USA: Pearson Prentice Hall, 2006.
- B. Kim, M. Choi, and I. Han, "User Behaviors toward Mobile Data Services: The Role of Perceived Fee and Prior Experience," Expert Syst. Appl., vol. 36, no. 4, Apr. 2009, pp. 8528-8536. https://doi.org/10.1016/j.eswa.2008.10.063
- P. Van Schaik and J. Ling, "Modelling User Experience with Web Sites: Usability, Hedonic Value, Beauty and Goodness," Interacting Comput., vol. 20, no. 3, 2008, pp. 419-432. https://doi.org/10.1016/j.intcom.2008.03.001
Cited by
- Explicating user behavior toward multi-screen adoption and diffusion : User experience in the multi-screen media ecology vol.27, pp.2, 2015, https://doi.org/10.1108/intr-12-2015-0334