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Digital Contents Society (한국디지털콘텐츠학회)
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Study on Service Internship Participation Determinant Contents of Undergraduate Students to Influence Their Career

대학생 진로에 영향을 미치는 서비스 인턴십 참여결정 콘텐츠 요인 분석

  • Park, Hye-Young (Korea National University of Transportation, Dept. of Airline Service) ;
  • Hur, Sun-Joo (Youngdong University, Dept. of Secondary Special Education)
  • Received : 2015.07.30
  • Accepted : 2015.08.30
  • Published : 2015.09.30
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Abstract

This study aimed to analyze service internship participation determinant contents of undergraduate students who major in airline service to influence their career. To accomplish this purpose, data collected from 211 students were analysed using logistic regression analysis. Personal characteristic, big 5character factors, social support were analysed as service internship determinant contents. The research results showed grade, GPA, broad experience, flight experience among personal characteristics and extraversion among big 5factors personality as significant service internship determinant contents of students. Also, the research results showed career preparation, career decision making self-efficacy and social support as non-significant service internship determinants of students. It was concluded that active participation with service internship is imperative for undergraduate students in airline service major to enhance career competence upon graduation.

본 연구는 항공서비스학과 학생을 대상으로 진로에 영향을 미치는 서비스 인턴십 참여결정 콘텐츠요인을 알아보고 이를 중심으로 시사점을 도출하고자 한다. 서비스 인턴십 참여결정 콘텐츠요인을 알아보기 위해 SPSS 18.0을 활용하여 이항로지스틱 회귀분석을 실시하였다. 개인특성, 성격 5요인, 진로준비행동, 진로결정자기효능감, 사회적 지지를 독립변인으로, 서비스 인턴십 경험유무를 종속변인으로 설정하였다. 분석결과, 개인특성 변인에서는 항공서비스학과 학생들의 학년, 학점수준, 해외체류경험, 비행기 탑승경험 등이 서비스 인턴십 참여결정 콘텐츠로 통계적으로 유의미하게 나타났다. 성격 5요인이 추가로 투입된 모형에서는 개인특성 변인 외에 성격 5요인 중 외향성이 통계적으로 유의미하게 나타났다. 진로준비행동이 추가로 투입된 모형에서는 개인특성 중 학년을 제외한 학점수준, 해외체류경험, 비행기 탑승경험, 성격 5요인 중 외향성이 통계적으로 유의한 정적 영향을 미치는 것으로 나타났으나 진로준비 행동은 통계적으로 유의한 영향을 미치지 못하는 것으로 나타났다. 또한 진로결정자기효능감, 사회적 지지가 차례로 추가로 투입된 모형에서도 개인특성 중 학년을 제외한 학점수준, 해외체류경험, 비행기 탑승경험, 성격 5요인 중 외향성이 정적으로 유의한 영향을 미쳤으나 진로결정자기효능감, 사회적 지지는 유의한 영향을 미치지 못하는 것으로 나타났다. 따라서 본 연구는 항공서비스학과 대학생들에게 영향을 미치는 인턴십 참여결정 콘텐츠요인들을 중심으로 살펴보고 학생들의 취업과 연계하여 역량을 강화할 수 있도록 시사점을 주고자 한다.

Keywords

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