DOI QR코드

DOI QR Code

Relation of Compassionate Competence to Burnout, Job Stress, Turnover Intention, Job Satisfaction and Organizational Commitment for Oncology Nurses in Korea

  • Park, Sun-A (Division of Nursing Science, The University of Suwon) ;
  • Ahn, Seung-Hee (Gastric Cancer Center, National Cancer Center)
  • Published : 2015.08.03

Abstract

Background: Nursing focuses on the development of an empathic relationship between the nurse and the patients. Compassionate competence, in particular, is a very important trait for oncology nurses. The current study sought to determine the degree of compassionate competence in oncology nurses, as well as to determine the relationships between compassionate competence, burnout, job stress, turnover intention, degrees of job satisfaction, and organizational commitment in oncology nurses. Materials and Methods: A descriptive correlational study evaluating the relationships between compassionate competence, burnout, job stress, turnover intention, degrees of job satisfaction, and organizational commitment in 419 oncology nurses was conducted between January 30 and February 20, 2015. Results: The average score of compassionate competence for oncology nurses in the current study was higher than for clinical nurses. Conclusions: The correlational analysis between compassionate competence and organizational commitment, burnout, job stress, turnover intention, and degree of job satisfaction revealed a high correlation between compassionate competence and positive job satisfaction and organizational commitment. Conclusions: Compassionate competence was higher in oncology nurses than in nurses investigated in previous studies and positively correlated with work experience. Job satisfaction and organizational commitment in nurses may be improved through compassionate competence enhancement programs that employ a variety of experiences.

Keywords

References

  1. Baik DW, Yom YH (2012). Effects of social support and emotional intelligence in the relationship between emotional labor and burnout among clinical nurses. J Korean Acad Nur Adm, 18, 271-80. https://doi.org/10.11111/jkana.2012.18.3.271
  2. Chan HK, Nor SS, Cheng YY, et al (2013). Improving safetyrelated knowledge, attitude and practices of nurses handling cytotoxic anticancer drug: pharmacists' experience in a General Hospital, Malaysia. Asian Pac J Cancer Prev, 14, 69-73 . https://doi.org/10.7314/APJCP.2013.14.1.69
  3. Cho HJ, Jung MS (2014). Effect of empathy, resilience, self-care on compassion fatigue in oncology nurse. J Korean Acad Nurs Adm, 20, 373-82. https://doi.org/10.11111/jkana.2014.20.4.373
  4. Choi EH, Lee EN (2014). importance of nurses' caring behaviors as perceived by nurses and patients at emergency departments. J Korean Acad Soc Nurs Educat, 20, 402-12. https://doi.org/10.5977/jkasne.2014.20.3.402
  5. Citak EA, Toruner EK, Gunes NB (2013). Exploring communication difficulties in pediatric hematology: oncology nurses. Asian Pac J Cancer Prev, 14, 5477-82. https://doi.org/10.7314/APJCP.2013.14.9.5477
  6. Davis MH (1980). A multidimensional approach to individual difference in empathy. JSAS Catal Select Doc Psychol, 10, 85.
  7. Doo EY (2005). An analysis of nursing perception of internal marketing activities affecting on nursie's turnover intention, nursing task performance and nursing productivity. J Korean Nurs Administrat Acad Soc, 11, 1-12.
  8. Han SS, Sohn IS, Kim NE (2009). New nurse turnover intention and influencing factors. J Korean Acad Nurs, 39, 878-87. https://doi.org/10.4040/jkan.2009.39.6.878
  9. Hong MJ, Tae YS (2013). Structural relationship of burnout and related variables among family caregivers of cancer patients. J Korean Acad Nurs, 43, 812-20. https://doi.org/10.4040/jkan.2013.43.6.812
  10. Hong MJ, Tae YS, Noh MY (2012). Relationships between stress, ways of coping and burnout of family caregivers of cancer patients. Korean Oncol Nurs Society, 12, 92-9.
  11. Kim HO (2004). The association among job stress, job satisfaction and burnout of the clinical nurses in some largesized hospitals. Graduate School of Chosum University.
  12. Kim HS (2001). A Comparative study regarding health condition and work stress of nurses working in cancer ward and general ward. Asican Oncol Nurs, 1, 191-203.
  13. Kim JS, Kim GS, Choi MN et al (2011). Factors associated with burnout for nurses working in hematology-oncology wards. Korean J Occupat Health Nurs, 20, 24-34. https://doi.org/10.5807/kjohn.2011.20.1.024
  14. Kim MR, Seomun GA (2013). Relationships among burnout, job satisfaction, organizational commitment and turnover intention to resign in hospital nurses. Korean J Occup Health Nurs, 22, 93-101. https://doi.org/10.5807/kjohn.2013.22.2.93
  15. Kim YR (2007). A Study on the turnover intention of the oncology nurse. The Graduate School of Chonnam National University.
  16. Lee HK (2001). Nurses' perceptions of job-related empowerment, job satisfaction, and organizational commitment. J Korean Nurs Admin Acad Soc, 7, 65-84
  17. Lee JM, Yom YH (2012). Effects of working stress, compassion fatigue and compassion satisfaction on burnout in clinical nurses. J Korean Nurs Administrat Acad Soc, 19, 689-97.
  18. Lee YJ (2013). Development of the compassionate competence scale for nurses. the graduate school of Korea University.
  19. Lee YS, Tae YS (2012). The lived experience of the burnout of nurses working in oncology wards. Korean Oncol Nurs Soc, 12, 100-9.
  20. Maskor NA, Krauss SE, Muhamad M et al (2013). Communication competencies of oncology nurses in Malaysia. Asian Pac J Cancer Prev, 14, 153-8. https://doi.org/10.7314/APJCP.2013.14.1.153
  21. Oskay U, Can G, Basgol S (2014). Discussing sexuality with cancer patients: oncology nurses attitudes and views. Asian Pac J Cancer Prev, 15, 7321-6. https://doi.org/10.7314/APJCP.2014.15.17.7321
  22. Yang KH, Song MR, Kim EK(1998), The stress and adaptation in family caregiver of chemotherapy patients. Seoul J Nurs, 12, 118-32.
  23. Yoder EA (2010). Compassion fatigue in nurse. Nurs Res, 23, 191-7. https://doi.org/10.1016/j.apnr.2008.09.003
  24. Yoon GS, Kim SY (2010). Influences of job stress and burnout on turnover intention of nurses. J Korean Acad Nurs Admin, 16, 507-16. https://doi.org/10.11111/jkana.2010.16.4.507
  25. Yom YH, Choi KS (2005). The effects of psychological empowerment and transformation leadership on organizational commitment among hospital nurse. J Korean Nurs Admin Acadc Soc, 11, 315-22.
  26. Yom YH, Kim HJ (2012). Effects of compassion satisfaction and social support in the relationship between compassion fatigue and burnout in hospital nurses. J Korean Acad Nurs, 42, 870-8 https://doi.org/10.4040/jkan.2012.42.6.870
  27. Ulas A , Silay K, Akinci S, et al (2015). Medication errors in chemotherapy preparation and administration: a survey conducted among oncology nurses in Turkey. Asian Pac J Cancer Prev, 16, 1699-705. https://doi.org/10.7314/APJCP.2015.16.5.1699

Cited by

  1. Role of compassion competence among clinical nurses in professional quality of life vol.63, pp.3, 2016, https://doi.org/10.1111/inr.12295
  2. Relationship of work-family conflict, self-reported social support and job satisfaction to burnout syndrome among medical workers in southwest China: A cross-sectional study vol.12, pp.2, 2017, https://doi.org/10.1371/journal.pone.0171679
  3. Mental and physical well-being in oncology-hematology–unit personnel pp.2154-4700, 2017, https://doi.org/10.1080/19338244.2017.1361901
  4. Work-related stress, burnout, and related sociodemographic factors among nurses vol.98, pp.3, 2019, https://doi.org/10.1097/MD.0000000000013889