Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on Antecedents of SNS User's Addiction in the Age of Convergence: The Role of SNS Habit

융복합 시대에 소셜 네트워크 서비스 사용자들의 중독 요인에 대한 연구: 습관의 역할

  • Kim, Byoung-Soo (School of Business, Yeungnam University) ;
  • Kim, Dae-Kil (School of Communication and Media, Seoul Women's University)
  • 김병수 (영남대학교 경영학과) ;
  • 김대길 (서울여자대학교 언론홍보학과)
  • Received : 2015.06.06
  • Accepted : 2015.08.20
  • Published : 2015.08.28
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Abstract

Given social problems of social network service (SNS) addiction, it is critical to understand user's formation mechanism of SNS addiction. Since a number of studies have demonstrated the negative outcomes of excessive SNS use, the researchers examined important antecedents of SNS addiction as SNS habit that is considered as a key driver of SNS addiction. Moreover, the effects of self-expression, network management, and information search on SNS addition formation were investigated. The proposed theoretical model was empirically tested by using longitudinal survey data collected from 206 Facebook users. The analysis results indicate that SNS habit plays an important role in forming SNS addiction. Further, self-expression, network management, and information search influence SNS addiction through SNS habit. The analysis results offer some in-depth perspectives to SNS providers and government that establish policies or digital convergence strategies to induce healthy SNS use.

최근 소셜 네트워크 서비스의 과잉적 사용으로 야기되는 서비스 중독에 대해 많은 관심이 집중되고 있다. 서비스 중독은 능률 저하, 심리 및 육체적으로 부정적인 영향을 미치기 때문에, 소셜 네트워크 서비스 중독 메커니즘을 이해하는 것이 중요하다. 본 연구 모형에서는 서비스 습관을 서비스 중독 형성의 핵심 요인으로 고려하였으며, 자기표현, 네트워크 관리, 정보 검색의 영향도 함께 살펴보았다. 페이스북 사용자 206명의 데이터를 바탕으로 제안한 연구 모형을 분석하였다. 연구 모형 분석 결과 서비스 습관은 서비스 중독 형성의 핵심 요인으로 밝혀졌다. 그리고 자기표현, 네트워크 관리, 정보 검색은 서비스 습관을 매개로 하여 서비스 중독에 영향을 미치는 것으로 밝혀졌다. 본 연구 결과를 통해 사용자들에 대한 중독 메커니즘을 이해하고 관련 디지털 융복합 정책 및 전략을 수립하는데 도움을 줄 수 있을 것으로 기대한다.

Keywords

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