A Study on Knowledge of Country-of-Origin Labeling System in Hotel Culinary Staffs

음식점 원산지표시 시행에 대한 호텔조리직원들의 지식에 관한 연구

  • Kwon, Ki-Wan (College of Hospitality and Tourism, Sejong University) ;
  • Chong, Yu-Kyeong (College of Hospitality and Tourism, Sejong University)
  • 권기완 (세종대학교 호텔관광대학) ;
  • 정유경 (세종대학교 호텔관광대학)
  • Received : 2015.03.30
  • Accepted : 2015.06.17
  • Published : 2015.06.30

Abstract

This study aims to examine the knowledge level of culinary staff members regarding the restaurant country- oforigin labeling system by developing a scale to investigate and evaluate such knowledge levels. The empirical study targeted culinary staff members with over 7 years of experience in 10 luxury hotels in Seoul who were approached through the convenience sampling method, which was conducted for 14 days from November 14th to 27th, 2014. A total of 192 self-administered questionnaires were collected, of which 186 questionnaires(93%) were used for the final analysis. For investigation and analysis, a frequency analysis was carried out to look into population statistics and the level of knowledge using the SPSS 18.0 statistics program. One-way ANOVA and t-test were carried out to investigate differences in knowledge levels of restaurant country-of-origin labeling system with reference to academic background, job position, and hotel management type. As the result, the average correct answer rate of the culinary staff members for a total of 21 questions was 39.85% and there were no significant differences based on the academic background. However, the correct answer rate was higher for respondents that held high positions and had independently managed hotels, suggesting that knowledge varied depending on job position and management type. In conclusion, it is suggested that in order to improve the level of knowledge of the restaurant country-of-origin labeling system among culinary staff members there is a need to enhance training and continuous supervision to apply the knowledge to work in future. In addition to this, this study discussed the limits of the study and the orientation of further research.

본 연구는 음식점 원산지표시에 대한 조리직원들의 지식 정도를 파악하고 평가할 수 있는 도구를 개발하여, 조리직원들이 음식점 원산지 표시제도에 대해 어느 정도 지식을 갖추고 있는지 파악하는데 목적을 두고 있다. 실증연구는 편의 표본추출법으로 서울소재 특급호텔 10곳에 재직 중인 7년차 이상의 조리직원들을 대상으로 2014년 11월 14일부터 11월 27일까지 14일간 진행되었으며, 설문지는 자기기입식방법으로 총 200부의 설문지를 배포하여 이중 192부를 회수하였으며, 최종 186(93 %)부를 연구 자료로 사용하였다. 조사 분석을 위해 SPSS 18.0 통계 프로그램을 활용하여 인구통계사항과 지식정도를 알아보기 위해 빈도분석을 실시하였으며, 조리직원들의 학력, 직급, 경영형태에 따른 음식점 원산지표시의 지식 차이를 알아보기 위하여 일원분산분석과 t-test 분석을 실시하였다. 조리직원들에게 음식점 원산지표시에 대한 지식을 조사한 연구결과, 전체 21문항에 대한 평균 정답률은 39.85%로 매우 낮게 조사되었고, 학력은 유의한 차이가 없었으나, 직급은 높을수록, 경영형태는 독립경영호텔이 높은 점수를 보여 조리직원들의 지식은 직급과 경영형태에 따라 차이가 있는 것으로 조사 되었다. 연구결과 향후 음식점 원산지표시에 대한 조리직원의 지식수준을 높이기 위하여 교육을 강화하여야 하며, 이를 업무에 적용할 수 있도록 지속적인 관리 감독을 해야 할 것으로 사료된다. 연구의 한계 및 향후 연구방향에 대해서도 논의 하였다.

Keywords

References

  1. 국립농산물품질관리원 (2014). http://www.naqs.go.kr
  2. 농림축산식품부 (2013). http://www.mafra.go.kr
  3. 법제처 (2014). 농산물관리법. 법제처.
  4. 식품산업통계정보 (2012). http://www.atfis.or.kr
  5. Ahn HJ, Park SH, Joo NM (2010). Consumer awareness and demand for country-of-origin labeling at restaurants: For adults who live in Seoul. J Korean Diet Assoc 16(3):255-269.
  6. Albrecht JA, Sumner SS, Henneman A (1992). Food safety in child care facilities. Dairy Food and Environ Mental Sanitation 12(12):740.
  7. Caswell JA, Mojduszda EM (1996). Using informational labeling to influence the market for quality in food products. American Journal of Agricultural Economics 78:1248-1253. https://doi.org/10.2307/1243501
  8. Chong YK (2011). Development and history in food service industry. Journal of Tourism Sciences 35(10):123-146.
  9. Chong YK, Song HJ, EO GH (2009). Regulatory compliance and its revision concerning country- of-origin meat labeling in the restaurant industry. Journal of Tourism Sciences 33(5): 123-146.
  10. Collins CJ, Smith KG (2006). Knowledge exchange and combination: The role of human resource practices in the performance of hightechnology firms. Academy of Management Journal 49(3):544-560. https://doi.org/10.5465/AMJ.2006.21794671
  11. Hong J, Leem DG, Kim MK, Park KS, Yoon TH, No KM, Jeong JY (2010). Monitoring of restaurant beef label ing system. Journal of Food Hygiene and Safety 25(2):162-169.
  12. Hwang YK, An HL (2014). A research on the sanitary education, knowledge and management level of shop employees and workplace employees working at window bakeries in the metropolitan area. The Korean Journal of Culinary Res 20(1):159-177.
  13. Hwang EA, Lee SS (2012). A study on consumer perception towards criteria for the determination of origin: Focusing on coffee products. Korean Consumer Agency 42:191-218.
  14. Jeon HJ, Kim JE (2012). A study on consumer’s product evaluation in the original home. Journal of Social Science 28(1):177-201.
  15. Jeong MG, Jeon SG, Nam YH (2010). The impacts of law of labeling the origin of beef in restaurants on the Korean Hanwoo market. Korean Journal of Agricultural Economics. 51(1):57-58.
  16. Kim DJ, Kim GJ (2010). A study moderating effect of sanitation education in relationship between sanitation knowledge and sanitation management performance of culinary employees. The Korean Journal of Culinary Res. 16(2):291-307.
  17. Kim GJ, Park SS (2008). A study on sanitation education and knowledge for each types of employees in food-service facility. Journal of Food Service Management 11(4):115-137.
  18. Kim HC, Kim MJ, Kang ES (2009). Effects of perceived service quality on trust, customer satisfaction and customer loyalty in college and university food services. Journal of Tourism Science 33(2):73-97.
  19. Kim JA, Lee YM (2014). The effect of a periodic visiting education program on food safety knowledge of cooks in children’s food service facilities. J Korea Diet Assoc 20(1):36-49. https://doi.org/10.14373/JKDA.2014.20.1.36
  20. Kim TL, Hong SN (2010). A study on the personal learning process of knowledge workers. Korean Association of Business Education 59: 285-314.
  21. Kwon KW, Woo SK (2014). A study on effects of knowledge activities on competitive advantage and organizational commitment: focusing on culinary staff in luxury hotels in Seoul. Journal of Hotel & Resort 13(3):57-71.
  22. Lee SM, Jin YH (2009). Research on consumer awareness due to origin declaration of beef in general restaurant. The Korean Journal of Culinary Res 15(3):112-127.
  23. Moon HK, Hwang JO (2003). Study on hygiene knowledge and recognition on job performance levels for HACCP application for employees at contract food services. Korean J Community Nutrition 8(1):71-82.
  24. Pond-Smith D, Richarz SH, Gonzalez NL (1992). A survey of food-service operation in child care-centers in washington state. Journal of the American Dietetic Association 92(4):483-484.
  25. Seoung TJ, Choi SK, Kim GJ (2014). A study on the relationships among sanitary education, sanitary knowledge and sanitary management performance of cooks in contracted food services: Focusing on Busan & Gyeongnam region. The Korean Journal of Culinary Res. 20(1):105-119.
  26. Tulchinsky TH, Varavikova EA (2009). The New Public Health (2nd ed.), California: Elsevier Academic Press.
  27. Yoo SS, Shin YC (2007). Perceived importance of kitchen equipment and facilities on cooks hygienic performance in Deluxe hotels. Korean J Food Cookery Sci 23(1):25-32.
  28. Yoon JY, Moon HK (2007). Perception of hygiene education and food safety knowledge among new restaurant owners: focused in Gyeongnam area. Journal of Kore an Dietetic Association. 13(3):265-276.