DOI QR코드

DOI QR Code

Effects of Ethical Management on Job Satisfaction and Turnover in the South Korean Service Industry

  • Kim, Jong-Jin (Distribution Economics, Dream Big Institute of Industrial Economics) ;
  • Eom, Tae-Kyung (Major in Health Industry Distribution, School of Medical Industry, Eulji University) ;
  • Kim, Sun-Woong (Dept. of IT & Marketing, Graduate of Eulji University) ;
  • Youn, Myoung-Kil (College of Health Industry, Eulji University)
  • 투고 : 2014.03.12
  • 심사 : 2015.03.14
  • 발행 : 2015.03.30

초록

Purpose - Ethical management connects corporate management outcomes and emphasizes organizational cooperation. It also links human resource management, auditing, and financial management to increase employee job satisfaction. A survey of American enterprises showed that employees with high ethical consciousness had greater job satisfaction and lower turnover. Research design, data, and methodology - Hypotheses and models based on previous studies were used to investigate the effects of ethical management on employee job satisfaction and turnover intentions. To examine hypotheses empirically, a questionnaire survey based on previous studies was administered to service business workers in Seoul. Results - The study investigated the effects of ethical management practices in relation to factors such as top management's willingness to put them into practice, their appropriateness and implementation within operations, and their influence on job satisfaction, and also examined the effects of job satisfaction on turnover intentions. Conclusions - Ethical management greatly influences job satisfaction and turnover intentions, providing organizational members with alternatives regarding ethical considerations, and to place a strong emphasis on management willingness and enterprise regulations and policies.

키워드

피인용 문헌

  1. The Elderly's Life Satisfaction Recognition to Income Inequality : Focusing on Mediation Effects of Finance Stress vol.9, pp.4, 2015, https://doi.org/10.13106/ijidb.2018.vol9.no4.27.
  2. Ethical management and leadership: a conceptual paper and Korean example vol.8, pp.1, 2019, https://doi.org/10.1007/s13520-019-00086-3
  3. A Study on the Effects of Economic and Financial Stress on the Satisfaction of Living for the Elderly vol.8, pp.1, 2015, https://doi.org/10.20482/jemm.2020.8.1.29
  4. Corporate Social Responsibility as a Source of Employees’ Job Satisfaction in the Hospitality Industry vol.23, pp.1, 2015, https://doi.org/10.2478/acta-2020-0001
  5. The Job Seekers Model: Comparison of the General Search Model and the Unified Approach Model vol.12, pp.1, 2015, https://doi.org/10.13106/jidb.2021.vol12.no1.7
  6. Applying AHP in Evaluation the Distribution Science of Suppliers for Retails in Vietnam: Case of Saigon Co-op Mart vol.19, pp.3, 2015, https://doi.org/10.15722/jds.19.3.202103.35