참고문헌
- "Quality", D. Summers, Prentice Hall
- ESA/ESOC(OPS-CQ) 2008.4.16
- Schiffauerova, A. and Thomson, V., "A review of research on cost of quality models and best practices", International Journal of Quality and Reliability Management, Vol.23, No.4, 2006
- NASA/SP-2007-6105 Rev1, NASA Systems Engineering Handbook, 31 Dec 2007
- Juran's Quality Control Handbook, McGraw- Hill