Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A Research of Workplace Bullying and Burnout on Turnover Intention in Hospital Nurses

병원간호사의 직장 내 괴롭힘, 소진 및 이직의도에 관한 연구

  • Received : 2015.08.18
  • Accepted : 2015.12.04
  • Published : 2015.12.31
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Abstract

This study was done to identify the relation among workplace bullying, burnout and turnover intention among nurses. The participants were 270 nurses from four general hospitals. Data were analyzed using descriptive statistics, pearson's correlation analysis, and stepwise multiple regression with the SPSS/PC 18.0 program. Workplace bullying (r=.35, p=.000) and burnout (r=.64, p=.000) had positive correlation with turnover intention. The predictors of turnover intention were person-related workplace bullying, work-related workplace bullying, emotional exhaustion and depersonalization. The results of the study could be used to develop a program for reducing nurses' turnover intention.

본 연구는 의료기관에 종사하는 간호사의 직장 내 괴롭힘 및 소진이 이직의도에 미치는 영향을 파악하기 위해 시도되었다. 연구대상은 4개의 종합병원에서 근무하는 간호사 270명이며, 자료분석은 SPSS/PC 18.0을 이용하여 기술통계, Pearson's correlation, 단계적 다중회귀분석으로 분석하였다. 직장 내 괴롭힘(r=.35, p=.000) 및 소진(r=.64, p=.000)은 의직의도와 정적 상관관계가 있었으며, 이직의도에 영향을 미치는 변인으로는 직장 내 괴롭힘 하부요인 중 인간관계 관련 괴롭힘과 업무 관련 괴롭힘이며, 소진의 하부요인 중 정서적 탈진과 비인격화로 조사되었다. 본 연구의 결과는 간호사들의 의직의도를 감소시키기 위한 프로그램 개발에 기초자료로 활용될 수 있을 것이다.

Keywords

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