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The Effects of a Leader's Behavioral Integrity on Subordinates' Intention to Leave: Cognitive and Affective Trust as Mediating Variables

리더의 행동적 성실성이 부하의 이직의도에 미치는 영향: 인지적 신뢰와 정서적 신뢰의 매개효과를 중심으로

  • 문지영 (라이트 매니지먼트) ;
  • 이정훈 (성균관대학교 경영전문대학원)
  • Received : 2015.07.13
  • Accepted : 2015.12.04
  • Published : 2015.12.31

Abstract

The goal of this study is to examine the effects of a leader's behavioral integrity on subordinates' intention to leave with the mediating roles of their cognitive and affective trust in their leader. After collecting data from 357 employees in a variety of organizations, we tested hypotheses with structural equation modeling(SEM). This study shows that there are statistically significant relationships among a leader's behavioral integrity, subordinates' cognitive/affective trust and intention to leave. A leader's behavioral integrity with the fully mediating roles of subordinates' cognitive and affective trust affects on their intention to leave negatively. Limitations in this study and suggestions for the future study are discussed.

본 연구는 리더의 특성 중 최근에 관심을 받고 있는 행동적 성실성(behavioral integrity)의 효과를 검토하는데 초점을 두고 있다. 리더의 행동적 성실성과 부하직원의 이직의도 간 관계에서 부하들이 느끼는 리더에 대한 신뢰가 매개역할을 하는지 분석하는 것이다. 이 때, 신뢰를 단일차원이 아닌 인지적 신뢰와 정서적 신뢰의 두 개 차원으로 구분하여 이를 통해 부하직원의 이직의도에 어떤 영향을 미치는지 검증하였다. 이를 위해 국내의 다양한 기업들에 종사하는 357명의 조직구성원들을 대상으로 구조방정식모형(SEM)을 통한 연구모형과 가설을 검증하였다. 본 연구결과에 의하면, 리더의 행동적 성실성이 리더에 대한 인지적 신뢰와 정서적 신뢰에 정(+)의 영향을 미치고 결과적으로 이직의도에 부(-)의 영향을 준다는 것이 검증되었다. 이후 본 연구결과에 따른 이론적/실무적 시사점과 본 연구의 한계 및 향후 연구방향에 대한 내용을 제시하였다.

Keywords

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