Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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The Effect Organizational Justice on Organizational Citizenship Behavior focus on Nurses in Secondary Hospitals

임상간호사의 조직공정성이 조직시민행동에 미치는 영향 : 2차 의료기관을 대상으로

  • Received : 2015.10.19
  • Accepted : 2015.11.06
  • Published : 2015.11.30
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Abstract

Nursing service quality can vary depending on the work attitude and behavior of nurses. Nursing attitude and behavior that can be described as voluntary and proactive organizational citizenship behavior(OCB). OCB affects the work performance of nurses in clinical practice is very important and organizational justice is an important influencing factors of OCB. The purpose of this study was to determine the influential factors of organizational justice on OCB of nurses. The descriptive-correlational method was applied. The study was carried out less than a 500-bed hospital. Participants of the study included 230 nurses working in secondary hospitals. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient and multiple regression with the 18.0 SPSS/Window program. Considering the components of organizational justice, there was a significant positive correlation(r=.172~.540, p=.000) between OCB and distributive, procedural and interactional justice. Also, Total organizational justice explained 29.1% of total OCB with influencing factor (${\beta}$=.540) and was statistically significant(F=93.777, p=.000). The influencing factors to OCB were distributive justice(${\beta}$=.283) and interactional justice(${\beta}$=.249) except procedural justice. The findings suggest that strategies of nursing management are needed to focus on distributive justice for compensation and interactional justice for social relationship in order to induce nurses' organizational citizenship behavior.

간호서비스 질에 대한 대상자들의 요구가 점점 높아지고 있는 현실에서 간호서비스 질은 간호사의 직무태도와 행동에 따라 달라질 수 있다 하였다. 그 것은 자발적이고 능동적인 조직시민행동으로 설명할 수 있다. 임상실무에서는 간호사들의 업무성과에 영향을 미치는 조직시민행동이 매우 중요하며 조직공정성은 조직시민행동의 중요한 영향요인이다. 본 연구는 조직공정성이 간호사의 조직시민행동에 미치는 영향관계를 파악하고자 시도된 서술적 조사연구이다. 연구대상은 K지역 소재 500병상 미만의 2차 의료기관 3곳에서 근무하는 간호사 230명을 대상으로 하였다. 데이터 분석은 SPSS Win18.0을 사용하여 기술통계, t-test, ANOVA, Perason's correlation coefficient, Multiple Regression을 하였다. 연구결과에서 총 조직공정성과 그 하위요인 인 분배, 절차, 상호작용공정성은 조직시민행동에 유의한 정(+)의 상관관계를 나타내었다(r=.172~.540, p=.000). 또한 총 조직공정성은 29.1%의 설명력을 가지고 총 조직시민행동에 유의한 영향(${\beta}$=.540)을 미쳤다(F=93.777, p=.000). 하위요인을 살펴보면, 절차공정성을 제외한 분배공정성(${\beta}$=.283)과 상호작용공정성(${\beta}$=.249)은 조직시민행동에 유의한 영향을 미치는 것으로 나타났다. 따라서 간호사의 조직시민행동을 유도하기 위해서는 성과, 보상에 대한 분배공정성과 사회적 관계인 상호작용공정성에 초점을 맞춘 간호관리 전략이 필요하다.

Keywords

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