Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
권호 표지
DOI QR코드

DOI QR Code

A Study on the Importances, Usages, and Contributions of IT system between Line and Project base processes

정보시스템의 중요도, 활용도, 기여도에 관한 제조업 현장인식에 관한 연구 - 공정간 차이에 대한 IPA 분석을 중심으로

  • Hyun, Mincheol (Dept. of Business Administration, Jeju National University) ;
  • Cho, BooYun (Dept. of Business Administration, Jeju National University)
  • Received : 2014.11.20
  • Accepted : 2015.09.11
  • Published : 2015.09.30
Download PDF
⟨ Previous Next ⟩

Abstract

IT system in supply chain management(hereafter, SCM) has been regarded as one of competitive advantage to win over competing supply chain. SCM participants rush to adopt IT system to be agile for changing environment. Companies expect the improvement of the process integration over the supply chain, which enhance the overall SCM performance. IT system has been considered to influence on effective communication over the wall of firm boundaries. But, the profitability or the effectiveness of IT investment are controversial. This study try to reemphasize the importance of IT system considering the differences of processes, and the influences on the collaboration of supply chain participants. We want to know the perception level of functional managers for the importances, usages, and contributions of IT system in manufacturing sector. Also, we compare the different perception for collaborative SCM among supplier, buyer, and employees of buyer, and try to understand the context in which the IT investment acceptance occurs. We collected 297 responses(199 from line process and 98 from project process respectively). Results show that the importances, usages, and contributions of IT system are higher in the line process than in the project process.

기업 간 공급사슬에서 정보시스템의 활용은 글로벌화로 급속히 변화하는 경영 환경과 고객의 요구사항들이 다양해지면서 새로운 시장 상황에 적응하는 데 필수적인 요인으로 인식되어, 경쟁우위와 비용절감의 목적으로 정보시스템에 대한 관심과 투자를 확대시켜 가고 있다. 최근 많은 기업들은 정보시스템 도입 및 이를 통한 효과적 의사소통이 공급망 프로세스의 통합을 이루고 공급망의 전반적 성과를 향상시킬 것이라고 기대하고 있다. 하지만, 정보시스템 도입을 통해 큰 성과를 본 기업들도 많았지만 그만큼 많은 기업들에서 기대했던 성과를 거두지 못한 것으로 알려져 있으며, 심지어 도입이 완료되기도 전에 프로젝트를 중단해 버리거나 도입한 정보시스템을 다시 철수하는 경우도 나타났다. 본 연구에서는 정보시스템 활용의 중요성을 산업의 특성에 따른 공정의 상이성과 관련하여 새로이 인식시키고, 공급망 내 참여기업들의 협력에 어떤 영향을 미치는가를 구체적으로 분석해보고자 하였다. 이에 제조업 현장에서 산업 특성에 따른 공정 간 정보시스템의 중요도, 활용도 및 기여도에 대한 인식 수준을 파악해 보고자 하였다. 또한, 상이한 공정 또는 공급사슬 상의 위치를 가진 제조업 간의 고객사, 공급사, 기업 내부 간 협력적 공급사슬관리에 대한 인식 차이를 분석해 봄으로써, 정보시스템 투자 수용 정도가 상이해지는 맥락을 이해해보고자 하였다. 본 연구에서는 라인공정 199개사, 프로젝트공정 98개사, 총 297개사를 대상으로 실증분석하였다. 분석결과, 정보시스템의 중요도, 활용도, 기여도 점수에서 라인공정이 프로젝트공정에 비해 전체적으로 높은 수치를 나타내고 있어 공정 간 특성에 따라 정보시스템에 대한 지각이 상이한 것으로 나타났다.

Keywords

References

  1. Min, K. U., & Baek, S. N., Effect of Information System Quality, Organizational Pressure, and Team Climate on the Appropriation of an Information System and Related Task Performance, Information Systems Review, 17(1), 65-92, 2015. DOI: http://dx.doi.org/10.14329/isr.2015.17.1.065
  2. Gunasekaran, A., & E. W. Nagi., Information System in Supply Chain Integration and Management, European Journal of Operational Research, 159(2), 269-295, 2004. DOI: http://dx.doi.org/10.1016/j.ejor.2003.08.016
  3. Kim, Jea Syang, Kyeong, Tea Won, The study of case for the successful introduction of the Information Management System on Small and Medium Business: Focusing on the manufacturer, The Journal of Digital Policy and Management, 11(4), 235-241, 2013.
  4. Wu, I. L., C. H. Chuang, and C. H. Hsu, "Information sharing and collaborative behaviors in enabling supply chain performance: A social exchange perspective", International Journal of Production Economics, 148, 122-132, 2014. DOI: http://dx.doi.org/10.1016/j.ijpe.2013.09.016
  5. Ministry of Knowledge & TIPA, Report for e-business and IT Usage 2012, Ministry of Knowledge of Korea, 2013.
  6. TIPA, Evaluation of Information Level of Korean Small and Medium Enterprises, TIPA of Korea, 2008.
  7. Kymmell, W., Building Information Modeling-Planning and Managing Construction Projects with 4D CAD and Simulations, McGraw-HillConstruction, 2008.
  8. Gattiker, T. F., & Goodhue, D. L., What happens after ERP implementation: understanding the impact of interdependence and diifferentiation on plant-level outcomes, MIS quarterly, 29(3), 559-585, 2005. https://doi.org/10.2307/25148695
  9. Bernroider, E. W. N., IT governance for enterprise resource planing supported by the DeLone-McLean model of information systems success, Information & Management, 45(5), 257-269, 2008. DOI: http://dx.doi.org/10.1016/j.im.2007.11.004
  10. Chen, C. C., Chuck, L., & Samuel, C. Y., Managing ERP implementation failure: a project management perspective, Engineering Management, IEEE Transactions on, 56(1), 157-170, 2009. DOI: http://dx.doi.org/10.1109/TEM.2008.2009802
  11. Kent, J. L., & J. T. Mentzer., The Effect of Investment in Interorganizational Information Technology in a Retail Supply Chain, Journal of Business Logistics, 24(2), 155-175, 2003. DOI: http://dx.doi.org/10.1002/j.2158-1592.2003.tb00050.x
  12. Subramani, M., How do Suppliers Benefit from Information Technology Use in Supply Chain Relationships?, MIS Quarterly, 28(1), 45-73, 2004. https://doi.org/10.2307/25148624
  13. Stevenson, W. J., & Hojati, M., Operations management, Boston: McGraw-Hill/Irwin, 2007.
  14. Adler, P. S., Mandelbaum, A., Nguyen, V., & Schwerer, E., From project to process management: an empirically-based framework for analyzing product development time, Management Science, 41(3), 458-484, 1995. DOI: http://dx.doi.org/10.1287/mnsc.41.3.458
  15. Jain, L., & Bhardwaj, S., Enterprise Cloud Computing :Key Consideration for Adoption, International Journal of Enginerrring and Information Technology, 2(2), 2010.
  16. Duke, C., & Persia, M., Importance Performance Analysis of escorted tour evaluation, Journaloftraveland Tourism Marketing, 5(3), 1996. DOI: http://dx.doi.org/10.1300/j073v05n03_03
  17. Dyer, J. H., & N. W. Hatch., Relation-specific capabilities and barriers to knowledge transfers: creating advantage through network relationships, Strategic Management Journal, 27(8), 701-719, 2006. DOI: http://dx.doi.org/10.1002/smj.543
  18. Kim, J. Y., Cho, B. Y., Kang, J. J., The Impacts of Supplier Development and Information Sharing on New Product Development Performance : Mediating effects of New Product Development Process Integration in Manufacturing Sector, Journal of e-commerce, 14(1), 123-141, 2014.
  19. Lee, E. C., & Chae, M. S., A Study on Key Success Factors of SCM Applying AHP, Korean Journal of Logistics, 17(1), 53-77, 2009. DOI: http://dx.doi.org/10.15735/kls.2009.17.1.004
  20. Joo, J. H., & Kim, J. W., A Study on Relationships among Customer Value, Supply ChainIntegration, and Business Performance, The Journal of Information System, 21(2), 27-44, 2012. DOI: http://dx.doi.org/10.5859/KAIS.2012.21.2.27
  21. Ahn, Y. H., Sohn, Y. W., Whang, K. S., & Park, M. S., Developing Strategies for e-partnering between the Steel Company and the Shipbuilding Company, Information Systems Review, 6(2), 227-241, 2004.