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중소기업 CEO의 리더십 유형이 조직유효성에 미치는 영향

Effect of Leadership Style of CEO at Small and Medium-sized Enterprises on the Organizational Effectiveness

  • 최성표 (한국기술교육대학교 인력개발학과)
  • Choi, Sung-Pyo (Korea University of Technology & Education Department of Human Resource Development)
  • 투고 : 2015.07.15
  • 심사 : 2015.08.06
  • 발행 : 2015.08.31

초록

본 연구는 중소기업 CEO의 리더십 유형(변혁적 리더십, 거래적 리더십, 서번트 리더십)이 종업원의 조직유효성(조직몰입, 조직시민행동)에 미치는 영향을 알아보기 위해 국내 중소기업 전기, 전자, IT업체 종사자를 대상(573명)으로 설문조사를 실시하였고, 이를 바탕으로 통계분석을 실시하였다. 분석결과, 변혁적 리더십의 카리스마, 개별적 배려, 서번트 리더십의 감정적 치유, 지혜, 청지기 정신은 조직몰입에 정(+)의 영향을 미치는 것으로 나타났다. 그리고 변혁적 리더십의 카리스마, 거래적 리더십의 예외적 관리, 서번트 리더십의 지혜, 청지기 정신은 조직시민행동에 정(+)의 여향을 미치는 것으로 나타났다. 이와 같은 분석결과를 바탕으로 CEO는 종업원의 조직몰입과 조직시민행동 향상을 위해 적절한 의사소통과 애로사항, 문제 등에 필요한 요구사항들을 적극 검토하고, 이를 CEO 리더십 역량 강화에 포함하여 시행해야 한다. 또한 종업원이 자신과 함께 일하고 있다는 자긍심을 가질 수 있도록 가치관이나 신념 등을 강조하고, 장래 비전을 제시해 주며, 최종적으로 CEO와 종업원이 같은 공동목표를 갖는 공동체라는 것을 인식시켜 줄 필요성을 시사한다.

This study analyzes the effect of leadership styles (transformational leadership, transactional leadership, and servant leadership) of CEOs at small and medium-sized enterprises on the organizational effectiveness of the employees (organizational commitment and organizational citizenship behavior). A survey was conducted on 573 employees of domestic small and medium-sized enterprises in the electric, electronic, and IT industries, and the data was used to perform statistical analysis. As the result, charisma of transformational leadership, individual consideration, emotional healing of servant leadership, wisdom, and stewardship were shown to have positive effect on the organizational commitment. Furthermore, charisma of transformational leadership, exceptional management of transactional leadership, wisdom of servant leadership, and stewardship were shown to have positive effect on organizational citizenship behavior.

키워드

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