DOI QR코드

DOI QR Code

다문화가족지원센터와 건강가정지원센터 직원을 위한 리더십 교육프로그램 개발 및 실시

Leadership Educational Program Development and Implementation for Multicultural Family Support Center and Healthy Family Support Center Employees

  • 김경아 (숙명여자대학교 리더십역량개발센터) ;
  • 강복정 (한국건강가정진흥원 다문화가족사업본부) ;
  • 이민신 (숙명여자대학교 리더십교육전공) ;
  • 진보라 (숙명여자대학교 리더십교육전공)
  • Kim, Kyoung A (Leadership Competency Development Center, Sookmyung Women's University) ;
  • Kang, Bog Chong (Multicultural Family Division, Korean Institute for Healthy Family) ;
  • Lee, Min Shin (Department of Leadership Education, Sookmyung Women's University) ;
  • Jin, Bo Ra (Department of Leadership Education, Sookmyung Women's University)
  • 투고 : 2014.10.18
  • 심사 : 2015.08.03
  • 발행 : 2015.12.30

초록

This study verifies the effectiveness of developing and implementing a leadership educational program specifically customized to improve of leadership competencies among members of multicultural family support centers and healthy family support centers. This program refers to Triangle Leadership that consists of three categories: finding individual strengths and self-esteem to enhance self-leadership, constructing a vision and roadmap to develop transformational leadership, and stress and teamwork management for competent servant leadership. In order to improve its completeness, focus group interview was adopted for 10 employees in the center and supervised by two professionals. The program was also conducted twice for 142 members of multicultural family support centers and healthy family support centers across the Korea. The result of implementation (with regard to the satisfaction level for the contents of the program) showed that both first and second rounds had improvement in all three categories compared to what was expected before taking the education program. The level of satisfaction for instructor and program operation was more enhanced (as well for the second time) compared to the first round. The evidence of program effectiveness indicates that there is a high anticipation for another approach that suits for the circumstances and requirement of centers and facilitator training.

키워드

참고문헌

  1. Bass, B. M. (1985). Leadership and performance beyond expectations. New York, NY: Free Press.
  2. Blanchard, K. H., & Stoner, J. (2003). Full steam ahead!: Unleash the power of vision in your company and your life. San Francisco, CA: Berrett-Koehler.
  3. Bottomley, K., Burgess, S., & Fox, M. (2014). Are the behaviors of transformational leaders impacting organizations? A study of transformational leadership. International Management Review, 10(1), 5-9.
  4. Burns, J. M. (1978). Leadership. New York, NY: Harper & Row.
  5. Cho, E. S., Kim, M. K., & Choi, Y. S. (2015). A Study on the guidelines for the training curriculum for multicultural family counselors: The current situation of multicultural family counseling service and the educational needs of the counselors. Family and Family Therapy, 23(1), 89-113. https://doi.org/10.21479/kaft.2015.23.1.89
  6. Cho, Y., Song, H., Park, J., Jeong, J., & Lee, H. (2015). The empowerment plan and organizational experience of healthy family specialists through job commitment and job satisfaction. Korean Family Resource Management Association, 19(1), 139-161.
  7. Coopersmith, S. (1981). The antecedents of self-esteem (2nd ed.). Palo Alto, CA: Consulting Psychologists Press, Inc.
  8. Greenleaf, R. K. (1970). The servant as leader. Indianapolis, IN: Robert K. Greenleaf Center.
  9. Hersey, P., & Blanchard, K. H. (1993). Management of organizational behavior: Utilizing human resources (6th ed.). Englewood Cliffs, NJ: Prentice Hall.
  10. Jeong, Y. J., & Lee, G. S. (2013). Organizational culture and job satisfaction as perceived by healthy family specialists. Korean Journal of Family Welfare, 18(4), 461-484. http://dx.doi.org/10.13049/kfwa.2013.18.4.461
  11. Jeong, Y. K., & Song, H. (2007). A Study on the development of leadership for the housewives as healthy families CEO. Korean Family Resource Management Association, 11(4), 37-53.
  12. Jung, S. K. (2011). The effect of workers' job satisfaction on service quality in multicultural family support center (Unpublished doctoral dissertation). Myongji University, Seoul, Korea.
  13. Jung, S. K., & Jung, Y. S. (2011, April). The type of worker job satisfaction impact on service quality analysis: Focus on Multicultural Family Center workers. Paper presented at the Conference of the Korean Association for Public Administration, Seoul, Korea.
  14. Kang, D. K. (2011). Effect of parental leadership on the leadership competence of childhood (Unpublished master's thesis). Dankook University, Yongin, Korea.
  15. Kang, K. H. (2013). Development and validation of parental leadership scale for parents of preschoolers (Unpublished doctoral dissertation). Kyungsung University, Busan, Korea.
  16. Kang, K. J. (2012). The study of curriculum development for a multicultural service professional. Korean Journal of Family Welfare, 17(2), 153-168.
  17. Kim, C. S. (2014, May 8). Gyeonggi-do provides one on one care services for families of Sewol ferry victims. Money Today . Retrieved May 15, 2015, from http://www.mt.co.kr/view/mtview. php?type=1&no=2014050811441410090&outlink=1
  18. Kim, H., Oh, I., & Choi, W. (2002). A study on the influences of employee satisfaction on service quality: Focus on the mid/economy class hotels. The Journal of Culture and Tourism Research, 4(2), 365-381.
  19. Kim, H. M. (2012). The effects of coaching of middle-managers in Health Family Support Center on organizational commitment and job satisfaction (Unpublished master's thesis). Dong-eui University, Busan, Korea.
  20. Kim, H. S., Lee, H. Y., Park, S. M., & Im, H. (2012). A study on developing job training program for Multi-cultural Family Support Centers's employee by Delphi survey. The Journal of Vocational Education Research, 31(1), 155-175.
  21. Kim, J. B. (2015). A study on the influence of servant readership on organizational effectiveness: Revolved around effect of tuned from confidence of superior. Journal of Digital Convergence, 13(1), 215-226. http://dx.doi.org/10.14400/jdc.2015.13.1.215
  22. Kim, J. H. (2011). A study on factors of affecting the job stress and satisfaction of healthy family workers (Unpublished master's thesis). Hannam University, Daejeon, Korea.
  23. Kim, J. M., Ju, H. M., & Jang, S. Y. (2011). A meta-analysis on the effects of leadership development programs in Korea. The Journal of Training and Development, (22), 1-27.
  24. Kim, K. A. (2005). Development and implementation of family leadership program for adolescents and parents. The Journal of Sookmyung Global Leadership, 2, 31-60.
  25. Kim, K. A. (2011). The influence of mothers' transformational leadership in the family on the psychological well-being and career decision-making self-efficacy of adolescents. Journal of Korean Family Resource Management Association, 15(4), 149-167.
  26. Kim, K. Y. (2015). The effects of healthy family support center worker's person-environment fit on the job satisfaction and organizational commitment (Unpublished master's thesis). Chungang University, Seoul, Korea.
  27. Kim, S. M. (2012). A study on the relationship between professionalism and job attitude of workers working at the multicultural family support center: Focusing on mediation effects of empowerment and self-efficacy (Unpublished doctoral dissertation). Chosun University, Gwangju, Korea.
  28. Korean Institute for Healthy Family. (2013). A study on the education system for enhancing competencies of Multicultural Family Support Center employee . Seoul: Korean Institute for Healthy Family.
  29. Korean Institute for Healthy Family. (2015a). 2014 Healthy Family Support Center business report. Seoul: Korean Institute for Healthy Family.
  30. Korean Institute for Healthy Family. (2015b). 2014 Multi-cultural Family Center business report. Seoul: Korean Institute for Healthy Family.
  31. Kotter, J. P. (1990). A force for change: How leadership differs from management . New York, NY: Free Press.
  32. Lee, G. U. (2010). Secrets of servant leadership for the company to build trust with employees . Seoul: NexusBIZ.
  33. Lee, S. (2006). The effectiveness of an action-based leadership development program with real team member's participation on leaders' leadership behaviors. Journal of Agricultural Education and Human Resource Development, 38(3), 305-326.
  34. Lee, S. H., & Ma, M. J. (2006). The relationship between parent leadership and child's personal intelligence. Korean Journal of Family Welfare, 11(3), 93-108.
  35. Lee, S. J. (2005). Strategic leadership . Seoul: Sigma Insight.
  36. Lee, W. H. (2015, June 12). The Gender Equality and Family Minister Kim Hee-jung, MERS anxiety: Bucheon visit. Heraldcity News . Retrieved June 15, 2015, from http://heraldcity.heraldcorp.com/news/view/20150612172100517618701
  37. Lee, Y. J. (2009). An analysis of the job and competency of the healthy family supporter as a middle manager on the healthy family support center. Korean Journal of Human Ecology, 18(4), 809-824. http://dx.doi.org/10.5934/kjhe.2009.18.4.809
  38. Lee, Y. J. (2011). Job and competency of healthy family supporter in charge of counselling work for training. The Journal of the Korea Contents Association, 11(5), 358-368. http://dx.doi.org/10.5392/jkca.2011.11.5.358
  39. Lee, Y. J. (2013). Effect for the social worker's organizational citizenship behavior of value congruence and vision sharing. The Journal of the Korea Contents Association, 13(12), 748-757. http://dx.doi.org/10.5392/jkca.2013.13.12.748
  40. Manz, C. C. (1983). The art of self-leadership: Strategies for personal effectiveness in your life and work . Englewood Cliffs, NJ: Prentice Hall.
  41. Manz, C. C. (1986). Self-leadership: Toward an expanded theory of self-influence processes in organizations. Academy of Management Review, 11(3), 585-600. http://dx.doi.org/10.5465/amr.1986.4306232
  42. Manz, C. C., & Sims, H. P. (2001). The new superleadership : Leading others to lead themselves. San Fancisco, CA: Berrett-Koehler.
  43. McCall, M. W., Jr., Lombardo, M. M., & Morrison, A. M. (1988). The lessons of experience: How successful executives develop on the job . New York, NY: Lexington Books.
  44. McCauley, C. D., & Van Velsor, E. (2003). The center for creative leadership handbook of leadership development (2nd ed.). San Fancisco, CA: Jossey-Bass.
  45. Ministry of Gender Equality & Family. (2014a). Healthy family support center business guidance. Seoul: Ministry of Gender Equality & Family.
  46. Ministry of Gender Equality & Family. (2014b). Multicultural family support center business guidance. Seoul: Ministry of Gender Equality & Family.
  47. Ministry of Gender Equality & Family. (2014c). Statistics related to multicultural families. Retrieved March 12, 2015, from http://www.mogef.go.kr/index.jsp
  48. Mok, W. S. (2012). A study on the determinants of multicultural family support center workers' service quality: Focused on job satisfaction and organizational commitment (Unpublished doctoral dissertation). Daejeon University, Daejeon, Korea.
  49. Neck, C. P., & Houghton, J. D. (2006). Two decades of self-leadership theory and research. Journal of Managerial Psychology, 21(4), 270-295. http://dx.doi.org/10.1108/02683940610663097
  50. Northouse, P. G. (2001). Leadership: Theory and practice. Thousand Oaks, CA: Sage.
  51. Park, E. S., Lee, C. S., Ko, J. S., Cho, Y. S., Hwang, D. Y., & Park, D. B. (2006). IPA of leadership competency in the rural leader's role. The Korean Society of Community Living Science, 17(1), 3-10.
  52. Park, H. Y. (2011). The effect of leadership development for university students. The Korean Journal of Human Development, 18(2), 1-20.
  53. Park, M. S., & Kim, K. A. (2005, October). Study on the development of transformational leadership scale of married women . Paper presented at the 58th Conference of the Korean Home Economics Association, Seoul, Korea.
  54. Park, M. S., & Kim, K. A. (2006a). Development and implementation of family leadership program for the strengths of family life. Journal of the Korean Family Resource Management Association, 10(3), 113-130.
  55. Park, M. S., & Kim, K. A. (2006b). The level of transformational leadership in family and the strengths of family: Focusing on the married women in Seoul. Journal of the Korean Home Economics Association, 44(8), 33-45.
  56. Park, S. H. (2009). A study on the job satisfaction and the turnover of the supporters at the Healthy Family Support Center (Unpublished master's thesis). Kwangwoon University, Seoul, Korea.
  57. Seligman, M. E. P. (2002). Positive psychology, positive prevention, and positive therapy. In C. R. Snyder & S. J. Lopez (Eds.), Handbook of positive psychology (pp. 3-9). New York, NY; Oxford University Press.
  58. Seo, H. L., & Lee, J. Y. (2014). The effects of cultural competence on professional identity of social workers working at Multicultural Family Support Center. Social Science Research Review, 30(1), 153-178.
  59. Seon, K. J. (2013). The relationship between job-stress and psychological-exhaustion of counselors at Multicultural Family Support Center. Journal of the Korea Society of Computer and Information, 18(7), 157-164. http://dx.doi.org/10.9708/jksci.2013.18.7.157
  60. Son, I. J. (2007). Development & application of inventory for core leadership competencies of R.O.K navy petty officers (Unpublished doctoral dissertation). Kyungnam University, Changwon, Korea.
  61. Song, G. T. (2011). A study on the organizational commitment of social workers: With a focus on their perceptions of job satisfaction and directors' leadership (Unpublished doctoral dissertation). Seonam University, Namwon, Korea.
  62. Song, H. R. (2009). Human resource management of institutional household: To the application for job analysis of healthy families center worker. Journal of Korean Family Resource Management Association, 13(1), 23-39.
  63. Sse, J. S. (2013). The influence of the organizational culture and organizational characteristic and workers characteristics of family service organization on its business performance (Unpublished doctoral dissertation). Daegu University, Gyeongsan, Korea.
  64. Statistics Korea. (2015). e-National index. Retrieved July 18, 2015, from http://www.index.go.kr/potal/main/EachDtlPageDetail.do?idx_ cd=1582
  65. Stogdill, R. M. (1974). Handbook of leadership : A survey of therapy and research (1st ed.). New York, NY: Free Press.
  66. Sung, M. A., Chin, M. J., Lee, J. R., & Choi, S. E. (2012). Certified healthy family specialists' job and working conditions from the insiders' perspective. Korean Journal of Human Ecology, 21(3), 453-468. http://dx.doi.org/10.5934/kjhe.2012.21.3.453
  67. Yi, H. S. (2011). The strengthening capacity for the workers in the Multicultural Family Support Center. Studies in the Humanities, (16), 161-184.
  68. Youn, J. Y. (2008). A study on the development and validation of the Parent Leadership Scale (PLS) (Unpublished doctoral dissertation). Sookmyung Women's University, Seoul, Korea.