정신신체의학 (Korean Journal of Psychosomatic Medicine)

한국정신신체의학회 (Korean Psychosomatic Society)
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일 통계청 근무자의 직무스트레스와 스트레스 대처 방식에 대한 예비 연구

Job Stress and Stress Coping Strategy among Workers in A Regional Statistics Office : A Preliminary Study

  • 이현수 (국립나주병원 정신건강의학과) ;
  • 윤보현 (국립나주병원 정신건강의학과) ;
  • 오은주 (국립나주병원 정신건강의학과) ;
  • 시영화 (국립나주병원 정신건강의학과) ;
  • 김경민 (국립나주병원 정신건강의학과) ;
  • 정하란 (국립나주병원 정신건강의학과) ;
  • 김문두 (제주대학교병원 정신건강의학과) ;
  • 백만기 (호남지방통계청) ;
  • 손은락 (호남지방통계청) ;
  • 정자영 (호남지방통계청)
  • 투고 : 2015.09.14
  • 심사 : 2015.11.02
  • 발행 : 2015.12.31
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초록

연구목적 본 연구는 통계청 근무자를 대상으로 이들의 직무스트레스의 정도를 파악하고, 직무스트레스와 스트레스 대처방식 간에 연관이 있는지 알아보기 위해 시도된 예비연구이다. 방 법 일 지방통계청에 근무하는 직원 133명을 통계조사업무를 담당하는지에 따라서 통계조사군(n=109), 조사지원군(n=24)으로 구분하여 인구사회학적 특성, 직무스트레스, 그리고 스트레스 대처방식을 조사하였다. 연구에 사용된 척도는 자가보고식 설문지인 한국인 직무스트레스 척도 단축형(Short form of Korean Occupational Stress Scale, KOSS-SF), 스트레스 대처 방식 척도(Stress Coping Strategy, SCS)를 활용하였다. 결 과 KOSS-SF의 총점은 연령, 성별, 교육 수준, 결혼 상태와 관련이 없었으며 통계조사군과 조사지원군간에 유의한 차이를 보였다. 하부영역으로는 직무자율결여, 관계갈등, 직무불안정, 조직체계의 4개 영역에서 양군간에 유의한 차이를 보였다. 또한, KOSS-SF와 SCS와의 관계에서는 KOSS-SF의 총점과 문제 중심 대처, 사회 지지 대처간에 부적 상관관계를 보였다. 결 론 통계조사를 담당하는 통계청 근무자들은 조사지원을 하는 직원들에 비해 직무스트레스를 더 받았으며, 남녀 모두 공통적으로 관계갈등 영역에서 직무스트레스를 더 받았다. 스트레스 대처 방식 중에서는 문제 중심 대처와 사회 지지 대처를 사용하는 경우에 직무스트레스를 덜 느꼈다.

Objectives : The purpose of this preliminary study was to investigate job stress and stress coping strategy among workers in a regional statistics office. Methods : A total of 133 workers in regional statistics office participated in this study and they were divided into two groups, survey group(n=109) and support group(n=24) depending on relation to statistical survey task. They were asked to respond to Short Form of Korean Occupational Stress Scale(KOSS-SF) and Stress Coping Strategy(SCS) to investigate sociodemographic characteristics, job stress, and stress coping strategy. Results : The proportion of the 133 participants in the sample was 59(44.4%) of men, 74(55.6%) of women. There were no significant differences in KOSS-SF scores in relation to age, sex, education, and marital status, while the KOSS-SF scores were significantly different between the two groups. In regard to the subscales of KOSS-SF, the two groups had significant differences in insufficient job control, interpersonal conflict, job insecurity, and organization system. In addition, the total score of KOSS-SF had a negative correlation with problem-focused coping strategy and social support coping strategy of SCS. Conclusions : Our results suggest that workers of survey group had more job stress compared to those who works in support group in regional statistical office. In addition, in comparison with workers of support group, both men and women of survey group get stressed when they were confronted with interpersonal conflicts. Our results suggest that using problem-focused coping and social support coping strategy lowers job stress.

키워드

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