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Empirical Study on the Factors Impacting on Supervisee's Satisfaction in Coaching Supervision

코칭 슈퍼비전에 있어 슈퍼바이지의 만족도에 영향을 미치는 요인에 관한 실증연구

  • 김용구 (힐링코칭센터) ;
  • 채명신 (서울벤처대학원 대학교 융합산업학과)
  • Received : 2014.09.04
  • Accepted : 2014.10.10
  • Published : 2014.10.31

Abstract

This is an empirical study of the factors impacting on supervisee's satisfaction on coaching and supervision in Korea. The study set four independent variables (supervisor, supervisee, contents, and organization), a moderator variable (relationship between the supervisor and supervisee) and a dependent variable (supervision satisfaction) based on the theoretical background on supervision. The data was collected from a survey of 112 certified coaches who had experienced supervision. As a results of the hypotheses tests, the supervisor and organization factors affected the supervision satisfaction. The relationship between the supervisor and supervisee moderates the impact of the supervisor and supervisee on the supervision satisfaction. They reported that the effectiveness of the coaching supervision in Korea was strongly dependent on the supervisors. These results were attributed to the short history of the coaching supervision and the lack of experience related to it. They also suggested that a great deal of research on coaching supervision will be needed to develop a clear identity/framework of coaching supervisor and its methods.

본 연구는 한국 코칭 슈퍼비전에 있어 슈퍼바이지의 만족도에 영향을 미치는 요인에 관한 실증연구이다. 이를 위해 본 연구는 이론적 배경을 토대로 독립변인 4가지(슈퍼바이저, 슈퍼바이지, 콘텐츠, 조직요인)와 조절 변인으로 관계 요인을 설정하였고, 종속 변수로 슈퍼비전에 대한 만족도를 설정하였다. 한국에서 활동하는 전문 인증 코치들을 대상으로 설문 조사한 결과 112개의 설문 응답 중 유효한 응답 105개를 위계적 회기 분석을 통해 분석하였고, 회귀 분석 결과 슈퍼바이저 요인과 조직 요인이 슈퍼비전 만족에 영향을 미치는 요인으로 유의미한 결과가 나왔다. 한편 관계 요인은 슈퍼바이지 요인을 조절하는 것으로 나타났다. 이러한 결과들은 국내 코칭 슈퍼비전의 유효성이 슈퍼바이저에 의해서 결정되고 있음을 말해준다. 이는 국내 코칭 슈퍼비전의 불안정성, 인식과 경험 부족 등의 이유로 인한 것이다. 향후로는 코칭 슈퍼비전 연구에 있어 슈퍼비전의 인식 정립 및 슈퍼비전의 방법론의 프레임워크 정립, 체계 마련에 관한 연구가 필요하다.

Keywords

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