Abstract
Family instability has a negative effect on not only an individual household but also the society. The government continues to operate family support centers as a countermeasure to family instability issues. A healthy and multicultural family support center is considered an effective support system that extends from a family unit to the local community. In this study, the satisfaction and demand levels of each center, located in Seoul and Incheon, were examined with respect to items such as operation contents, physical space, and organizational structure. The results showed that various efforts for creating a family-friendly community were implemented in healthy family support centers and multicultural family support centers. It was found that the center organizers and operators focused more on software and programs than on the physical environment. There was mostly a shortage of physical and environmental space. This space shortage limited the planned and ongoing activities in terms of the residents' self-directed participation and space formation for a family-friendly educational culture. Therefore, it was necessary to set up the space-related criteria for each center in order to solve this environmental issue. We identified the baseline data of the criteria for a center's physical and spatial design and size. In particular, it was suggested that a more strategic physical and spatial design is needed to achieve an integral and effective operation for the connection of the family with the local society.
