Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
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The Relationship between Social Support and Ego-resilience, Job Satisfaction of Workers Working at the public health center

보건소 구성원의 사회적 지지, 자아탄력성과 직무만족과의 관계

  • Seon, Kuk-Jin (Dept. of Language Therapy Psychological, Sonwon University)
  • 선국진 (송원대학교 언어치료심리학과)
  • Received : 2014.07.22
  • Accepted : 2014.08.10
  • Published : 2014.08.30
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Abstract

This study synthetically investigated the relationship between social support and ego resilience, job satisfaction of the public health center workers providing medical service to local residents at the front. Unlike previous researches, this study took all variables of social support, ego resilience and job satisfaction into account, moreover, regarded it as important to verify mediated effect of ego resilience through influencing relationship between social support and job satisfaction. At the result of actual proof analysis via surveys, the social support of the public health center workers indicated the mediated effect on ego resilience and job satisfaction, besides, ego resilience influenced on job satisfaction and the mediated effect of ego resilience was also shown. Therefore, this study emphasized importance of the psychological satisfaction for the public health center workers as to provide residents better medical service based on the empirical testing result.

이 연구는 일선에서 지역 주민들에게 의료서비스를 제공하고 있는 보건소 구성원들이 느끼는 사회적 지지, 자아탄력성과 직무만족과의 관계에 대해서 종합적으로 살펴보고자 하였다. 즉 선행연구와 달리 사회적 지지, 자아탄력성과 직무만족의 모든 변수를 고려하고, 변수들 간의 관계에 있어서 사회적 지지와 직무만족도와의 영향관계에서 자아탄력성의 매개효과에 대해서 검증해 보는 것에 의의를 두었다. 이를 위해 설문조사를 통하여 실증분석 한 결과, 보건소 구성원들의 사회적 지지는 자아탄력성과 직무만족에, 그리고 자아탄력성은 직무만족에 모두 유의한 영향을 미치는 것으로 나타났고, 자아탄력성의 매개효과가 있는 것으로 나타났다. 따라서 이 연구에서는 실증분석 결과를 바탕으로 보건소 구성원들이 주민들에게 보다 나은 현장의료서비스 제공을 함에 있어서의 심리적 만족에 대한 중요성을 강조하였다.

Keywords

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