Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on the Interferences Between Work and Nonwork in the Smart Work Context

스마트워크 환경에서 업무와 비업무간 간섭에 대한 연구

  • Oh, Sangjo (Department of e-business, Dongyang Mirae University) ;
  • Kim, Yong-Young (School of Business Administration and Economics, Konkuk University) ;
  • Lee, Heejin (The Graduate School of International Studies, Yonsei University) ;
  • Lee, Jong Man (Department of e-business, Dongyang Mirae University)
  • 오상조 (동양미래대학교 e-비즈니스과) ;
  • 김용영 (건국대학교 경영경제학부) ;
  • 이희진 (연세대학교 국제학대학원) ;
  • 이종만 (동양미래대학교 e-비즈니스과)
  • Received : 2014.02.22
  • Accepted : 2014.04.20
  • Published : 2014.04.28
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Abstract

Previous research on work and life balance mainly focused on workers' passive acceptance of interferences rather than active management of them. However, workers can also actively manage boundaries to enhance work and life balance. To find ways to enhance work and life balance, especially in the context of Smart Work, factors having effects on the work/nonwork interferences and their relationships should be firstly investigated. The results show that in a work domain, both boundary strength at work and job autonomy negatively influence on the nonwork to work interferences; in a nonwork domain, both boundary strength at nonwork and autonomy have negative effects on the work to nonwork interferences.

스마트워크를 통해 시간과 공간의 제약을 넘어 수월하게 상호작용할 수 있는 기회가 제공되면서 업무와 비업무 경계가 더욱 희미해지고 있다. 기존 연구들에서는 업무와 비업무 경계의 모호성으로 인해 발생하는 문제로 간섭에 대해 관심을 기울이고 있다. 특히 업무의 비업무 영역에 대한 일방향적인 간섭을 경계가 모호해 지면서 발생하는 부정적 효과로 보는 경향이 있다. 스마트워크로 인해 업무와 비업무 간의 경계가 더욱 모호해짐으로써 간섭이 쉽게 발생할 수 있으며, 이는 스마트워크가 지향하는 일하는 방식의 변화를 통한 일과 삶의 균형을 저해하는 중요한 요인이다. 따라서 간섭에 대해 관심을 갖고 이를 최소화하는 방안을 모색할 필요가 있다. 이 과정에서 업무의 비업무 영역에 대한 간섭뿐 아니라 반대 방향으로의 간섭에 대해서도 고려하는 양방향적 시각이 전제되어야 한다. 본 연구에서는 경계이론을 바탕으로 스마트워크 상황에서 간섭에 영향을 주는 선행요인을 파악하고, 스마트워크를 도입하기 위해 준비 중이거나, 이미 추진하고 있는 조직에서 이를 적절히 진행하기 위해 필요한 과업을 제시하였다.

Keywords

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