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Development and Application of Telephone Counseling Services for Care of Patients with Colorectal Cancer

  • 발행 : 2014.01.30

초록

Background: The number of colorectal cancer (CRC) patients in Taiwan has increased in recent years; therefore, the effective dissemination of information related to symptom care has become especially important. Previous studies indicated that the physical and psychological status of cancer patients can be effectively improved by telephone counseling services (TCS). Thus, determining the most effective means of establishing a TCS to support the clinical practice of oncology has become a crucial goal for nursing. The purposes of this study were to analysis the content of the TCS for CRC and explore stratification of the TCS. Materials and Methods: The study design was retrospective. A total of 850 calls were made to CRC patients in the cancer center of Southern Taiwan during the period of January 2007- December 2011. A structure questionnaire was adopted to analysis satisfaction. Results: Responses provided by the TCS included information regarding nutrition, side effects resulting from chemotherapy and pain. Moreover, 28.7% of CRC patients needed advanced treatment. More than 90% satisfaction with all aspects of the calls was found. Conclusions: The TCS coulkd be shown to provide an effective means by which to expand the reach of nursing care to different times, places and patients, allowing for greater cost efficiency and more rapid service.

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참고문헌

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피인용 문헌

  1. In Whom Do Cancer Survivors Trust Online and Offline? vol.15, pp.15, 2014, https://doi.org/10.7314/APJCP.2014.15.15.6171
  2. Quality of Life and Psychological Well-Being of Colorectal Cancer Survivors in Jordan vol.15, pp.18, 2014, https://doi.org/10.7314/APJCP.2014.15.18.7653
  3. Longitudinal Study of Cancer-Related Fatigue in Patients with Colorectal Cancer vol.15, pp.7, 2014, https://doi.org/10.7314/APJCP.2014.15.7.3029
  4. Development of a Family Nursing Model for Prevention of Cancer and Other Noncommunicable Diseases through an Appreciative Inquiry vol.15, pp.23, 2015, https://doi.org/10.7314/APJCP.2014.15.23.10367
  5. Care Technologies in Nursing for People with Colorectal Neoplasia: Integrative Review vol.06, pp.08, 2016, https://doi.org/10.4236/ojn.2016.68065
  6. Effectiveness of the Multidisciplinary Team Model in Treating Colorectal Cancer vol.41, pp.6, 2018, https://doi.org/10.1097/SGA.0000000000000348