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A Study on Job Satisfaction and Stress in Relation to Job Features of Nursing Assistants - Case Study with Nursing Assistants in Seoul Metropolitan City -

간호조무사의 직무영역별특성이 직무만족도와 스트레스에 미치는 영향 -서울시 의료기관 근무자 중심으로-

  • Yang, Kab-Suk (Department of Education at Dongbang Graduate University) ;
  • Cho, Sung-Je (Department of Education at Dongbang Graduate University)
  • 양갑석 (동방대학원대학교 교육학과) ;
  • 조성제 (동방대학원대학교 교육학과)
  • Received : 2014.03.20
  • Accepted : 2014.05.08
  • Published : 2014.05.31

Abstract

The present study aims to examine job satisfaction and stress in relation to features of jobs taken by nursing assistants. The subjects for study are 469 nursing assistants active at work in various medical clinics and hospitals in Seoul Metropolitan City, engaged in a study conducted from May 1, 2013 through September 4, 2013. The positive analysis was verified at a significance level of five percent, and SPSS/WIN18.0 was used for statistics process. The analysis of frequency, t-test, one-way analysis of variance, and multiple regression analysis were conducted, and was then analyzed by multiple range test for statistics. The analysis reveals that job satisfaction level marks significant variance in accordance to the year of nursing assistant certificate acquired, age, and their final academic backgrounds. As to the job satisfaction variances in accordance to job features, the location of working places, fields of jobs, and the mode of jobs mark the highest. The study indicates that standardized directions for tasks in specific fields of jobs and education programs should be implemented for consistent management are requisite for improved efficiency of nursing assistants and professional nursing workforce.

본 연구는 간호조무사의 직무영역별 직무분석을 통한 직무특성이 직무만족도와 스트레스에 미치는 영향을 연구하고자 한다. 연구대상자는 서울시에 소재하고 있는 의료기관에 근무 중인 간호조무사 469명을 대상으로 2013년 5월 1일부터 9월 4일까지 연구를 실시하였다. 본 연구의 실증분석은 모두 유의수준 5%에서 검증하였으며 통계처리는 SPSS/WIN18.0프로그램을 사용하였고 빈도분석과, t-test와 일원변량분석 및 다중회귀분석을 실시하였으며 다중범위검증을 통계적으로 분석하였다. 분석결과 간호조무사의 자격증취득 연도와 연령, 최종학력에 따른 직무만족도에서 유의미한 차이가 나타났다. 그리고 직무특성에 따른 직무만족도 차이에서는 근무지와 담당직무영역 및 근무형태에서 가장 높게 나타났다. 본 연구의 시사점은 간호조무사의 직무능력 향상과 전문 간호 인력이 되도록 담당 직무영역별로 표준화된 업무지침과 교육프로그램을 통해 지속적인 관리가 이루어 져야 할 것으로 사료된다.

Keywords

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