디지털융복합연구 (Journal of Digital Convergence)

  • 제12권3호
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  • Pages.17-27
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  • 2014
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  • 2713-6434(pISSN)
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  • 2713-6442(eISSN)
한국디지털정책학회 (The Society of Digital Policy and Management)
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기술스트레스에 대한 이해: 개인 차이에 대한 연구

Understanding the Technostress: An Individual Difference Investigation

  • 투고 : 2013.12.04
  • 심사 : 2014.03.20
  • 발행 : 2014.03.28
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초록

본 연구의 목적은 기술스트레스에 관련된 기존의 연구에서 인구통계학적 측면에서 나이와 성별에 대한 개인간 차이가 발생하는지 살펴보고자 수행되었다. 기술스트레스에 대한 개인의 반응은 이미 오랫동안 연구되어왔다. 하지만 변화하는 인구통계학적 패턴이 기존 연구에서 반영되지 않은 경우가 많았다. 특히 업무현장에서 정보기술은 개인별 특성에 의해 깊이 관련이 있기에 관련 연구가 필요하다. 연구 결과 기술스트레스의 구성 요인들은 나이와 성별에 따른 차이를 나타내는 것으로 확인되었다.

This research extends the research stream of technostress by incorporating age and gender as moderators of user perceptions in the workplace. Individual reactions toward technostress were studied throughout the past decade. However, changing demographic patterns have led to an increasingly older workforce. Gender effects in individual reactions toward technological stress differ based on age. Specifically, gender differences in technology perceptions became more pronounced among older workers, but a unisex pattern of results emerged among younger workers. The results from this study suggest that the factors of technostress is changed by gender and age. In light of these findings, theoretical and practical implications for researchers and practitioners are discussed.

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