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An Empirical Study on Continuous Usage Intention towards Mobile Social Network Game

모바일 소셜네트워크 게임에 대한 인지된 가치가 지속적 사용의도에 미치는 영향 -몰입의 매개효과를 중심으로-

  • Kang, Tae-Cheol (Dept. of Business Administration, Jeju National University) ;
  • Kim, Hyoung-Gil (Dept. of Business Administration, Jeju National University) ;
  • Cho, BooYun (Dept. of Business Administration, Jeju National University) ;
  • Hyun, Min-Cheol (Dept. of Business Administration, Jeju National University)
  • Received : 2013.12.02
  • Accepted : 2014.04.10
  • Published : 2014.04.30

Abstract

This paper explores the framework in which MSNG(Mobile social network game) service providers' strategies to enhance users' intention of continuous usage. Users' perceived values have been considered as the key factors to solicit MSNG user's intention. Moreover, we suggest flow(user's psychological immersion to MSNG) as a mediator variable to inflame users' intention. Results based on 431 respondents shows that MSNG service providers' strategies(i.e., functional, emotional, and social values) directly influence users' intention to use, while those independent variables also show positive relationships towards dependent variables. So we can identify that the efforts to elaborate the users' perceived values are meaningful strategies of MSNG service providers. Also, user's psychological change(i.e. "flow" in this study) is the essential to mediate between MSNG service provider's strategies and building users' intention to use for that MSNG.

논문은 MSNG 사용자들의 지속적 이용을 장려하고자 하는 MSNG 서비스 제공자들의 전략에 대하여 연구하였다. 이를 위하여 MSNG 사용자들의 행동에 영향을 미치는 심리의 작용을 이해하고자 하였다. MSNG서비스 제공자는 MSNG 사용자의 이성적, 감정적, 심리적 측면을 공략하고자, MSNG 사용자가 인지하게 될 기능적 가치, 감성적 가치 및 사회적 가치향상 전략을 실행할 것으로 가정하였다. 또한, 이러한 MSNG 서비스 제공자의 전략이 MSNG 사용자의 심리적 상황을 몰입상태로 바꾸어 MSNG에 대한 지속적 사용의도가 나타날 것으로 추론하였다. MSNG 사용자들로부터 확보된 431개 응답을 기초로 분석한 결과에 따르면, MSNG 서비스 제공자가 사용자의 기능적 가치, 감성적 가치 및 사회적 가치를 높이려고 하는 전략은 모두 MSNG의 지속적 이용에 직접적인 영향을 미치는 것으로 분석되었다. 또한, MSNG 서비스 제공자의 제반 가치 향상 전략은 MSNG 사용자의 심리적 상황을 몰입 상태로 변환시켜 지속적 이용을 강화하는 것으로 분석되었다. 상기와 같은 결과를 바탕으로 시사점을 제시하고, 연구과정에서 직면한 한계점을 기반으로 향후 연구방향을 제언하였다.

Keywords

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