Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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A Study on the Efficient Flow of Health Examinees

건강검진 수검자의 동선 효율화에 관한 연구

  • Park, Il-Su (Dept. of Health, The Uiduk University) ;
  • Kim, Jin-Soo (The Korea Institute for Health and Social Affairs) ;
  • Kim, Sung-Soo (Dept. of Political Science and International Relations, The Inje University) ;
  • Kim, Eun-Ju (Dept. of Health Policy and Management, The Inje University) ;
  • Choi, Hyun-Sook (Dept. of Health Policy, The Dongnam Inst. of Radiological & Medical Sciences) ;
  • Kang, Sung-Hong (Dept. of Health Policy and Management, The Inje University)
  • Received : 2013.11.27
  • Accepted : 2014.02.20
  • Published : 2014.02.28
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Abstract

The purpose of this study is to optimize the patient(examinee) flow in a health examination center via a simulation model and to improve operational efficiency. Two experimentation scenarios were implemented into the simulation model to determine which proposed scenario provides better improvement in terms of the following performance measures: LOS(Length of Stay), staff utilization, and occupancy level. The simulation results demonstrated that there was no significant difference in response results of two scenarios. Although the original motivation of this study was suggest optimal policy for a patient(examinee) flow, the insight into applying simulation in efficiently managing hospital operations is of more value. Simulation approach is a powerful technique that supports efficient decision-making compared to traditional healthcare management approach based on past experience, feelings, and intuition. Therefore, the proposed experimentation model has wide applicability in healthcare systems.

본 연구는 시뮬레이션 모델을 기반으로 일개 건강검진기관의 수검자 동선을 최적화하여 기관 운영의 효율성을 높이 고자 수행되었다. 2가지의 시나리오를 설정하여 시뮬레이션 분석을 수행하셨으며 수검자의 전체 체류 시간, 직원 활용도, 검사실 가동률 지표를 비교하여 시나리오에 따른 수검자 동선 개선의 효과성을 평가하였다. 시뮬레이션 분석 결과, 각 수검자 동선 시나리오에 따른 평가지표들의 결과 값이 큰 차이를 보이지 않았다. 본래 최적의 수검자 동선 안을 제시하는 것이 연구의 목적이었으나, 효율적인 병원 운영 관리를 위한 시뮬레이션의 활용은 방법론으로서 그 의미가 있다. 왜냐하면 과거 경험, 감정, 직관에 의존하는 기존의 보건의료 관리 기법과 달리 시뮬레이션은 효율적인 의사 결정을 지원하는 강력한 기법이기 때문이다. 따라서 본 연구에서 제시한 연구 모델은 보건 의료시스템 상에 다양한 활용이 가능할 것으로 보인다.

Keywords

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