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A Study on the Job Stress of Opticians

안경사 직무스트레스에 관한 연구

  • Hwang, Hae-Young (Dept. of Optometry and Vision Science, Kyungwoon University) ;
  • Kim, Hyun-Mok (Dept. of Ophthalmic Optics, Suseong College) ;
  • Kim, In-Soo (Dept. of Materials and Energy Engineering, Kyungwoon University) ;
  • Son, Jeong-Sik (Dept. of Optometry and Vision Science, Kyungwoon University)
  • 황해영 (경운대학교 안경광학과) ;
  • 김현목 (수성대학교 안경광학과) ;
  • 김인수 (경운대학교 신소재에너지학과) ;
  • 손정식 (경운대학교 안경광학과)
  • Received : 2012.11.02
  • Accepted : 2013.03.16
  • Published : 2013.03.31

Abstract

Purpose: This study is conducted to evaluate the job stressors for opticians in Ulsan city. Methods: We investigated job stress of 180 opticians working in Ulsan. The results of this study from The Korean standard job stressors assessment tool developed by Korea occupational safety and health agency (KOSHA) was compared with Korean reference value. The questionnaire on the social, demographic characteristics of opticians was also used to find the factors affecting to job stressors by using multiple linear regression analysis. Results: Among the eight fields of stressors, the interpersonal conflict (the median value; 33.4, the measurements; men; 38.8, women; 41.5) and company culture (the median; 41.7, the measurements; men; 47.4, women; 49.3) were higher than the median value of the Korean workers. By multiple linear regression analysis, the significant factors to the interpersonal conflict were the duty, working hours, unmarried, average salary. In terms of the company culture, last school, rest day of month, job career, average salary and working hours were significantly associated to the score of company culture. Conclusions: Based on the results, important factor in the formation of a positive organizational culture through to improve treatment of opticians investigation and mutual horizontal communication systems in the workplace for the manage on interpersonal conflict and company culture.

목적: 울산지역 안경사들의 직무스트레스 요인을 측정하고, 해당 요인의 부하와 관계된 영향요소가 무엇인지를 평가하고자 한다. 방법: 울산 지역에 근무하는 안경사 180명을 대상으로 하였다. 조사대상자의 일반적 특성에 따른 직무스트레스를 한국산업안전보건공단이 '직무스트레스요인 측정지침(KOSHA code H-42-2006)'으로 제시한 한국형 직무스트레스 요인 측정 도구(이하 측정도구)를 사용하여 조사하였다. 결과: 직무스트레스 요인 평가 결과 평가 점수의 성별 중위수 값을 한국 근로자 참고값과 비교해 볼 때 8개의 스트레스 요인들 중 남, 여 모두 관계갈등(참고값; 남, 여 33.4, 측정값; 남성 38.3, 여성 41.5)과 직장문화(참고값; 남, 여 41.7, 측정값; 남성 47.4, 여성 49.3)에서 한국 근로자 참고 값 평균보다 높은 스트레스 부하를 나타내었다. 다중회귀분석 결과 관계갈등에서는 직책이 낮고, 근무시간이 길수록, 미혼인 경우, 평균 급여가 작을수록 관계갈등에 대한 스트레스 부하가 커지는 것으로 나타났다. 직장문화에서는 최종학력이 낮을수록, 휴무일수가 적을수록, 근무경력이 많을수록, 평균 급여가 적을수록, 근무시간이 많을수록 직장문화에 대한 스트레스 부하가 커지는 것으로 나타났다. 결론: 이상의 결과들을 살펴볼 때 안경사의 주요한 직무스트레스 요인인 관계갈등과 직장문화 영역의 스트레스 요인에 대한 관리를 위해서는 안경사의 처우개선과 직장내에서 상호 수평적인 의사소통 체제를 통하여 긍정적인 조직문화를 형성하는 것이 중요한 요소라 하겠다.

Keywords

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