Journal of the Ergonomics Society of Korea (대한인간공학회지)

Ergonomics Society of Korea (대한인간공학회)
권호 표지
DOI QR코드

DOI QR Code

User Experience Measurement for Senior Friendly Product

  • Jung, Kwang Tae (Korea University of Technology and Education, Department of Industrial Design Engineering) ;
  • Chun, Keyoung Jin (Korea Institute of Industrial Technology, Smart Welfare Technology R&D Group) ;
  • Won, Byeong Hee (Korea Institute of Industrial Technology, Smart Welfare Technology R&D Group)
  • Received : 2013.12.04
  • Accepted : 2013.12.19
  • Published : 2013.12.31
Download PDF
⟨ Previous Next ⟩

Abstract

Objective: This study introduces user experience measurement and its application for senior friendly products. Background: Measuring user experience for senior friendly product is very important for its design, but the measurement is not easy. Method: This study was focused on case studies for user experience measurement and its application for senior friendly product. Mobile patient lift and four wheeled walker that assist the old's mobility were studied. User experience was measured through interview and observation method. Result: From measuring the user experience, some usability issues were identified for the products. A method to apply QFD(quality function deployment) in design process was proposed. A design prototype was also developed considering user experience. Conclusion: User experience measurement for senior friendly products is key process for user centered design. Application: The method and result of this study can be applied to user experience measurement and design of senior friendly product.

Keywords

References

  1. Andreoni, G., Method for the analysis of posture and interface pressure of car drivers, Applied Ergonomics, Vol. 33, 511-522, 2002. https://doi.org/10.1016/S0003-6870(02)00069-8
  2. Chaffin, D.B. and Anderson, G.B.J, Occupational Biomechannics. New York: John Wiley & Sons, 1991.
  3. Fisk, A.D. and Roger, W.A., Handbook of Human Factors and the Older Adult, Academic Press, 1997.
  4. Huang, H.C., et al., Assessing Risk of Falling in Older Adults. Public Health Nursing, Vol. 2, 2003.
  5. Jung, K.T., et al., Anthropometric Analysis and Usability Evaluation of Four-wheeled Walker, J of the Ergonomics Society of Korea, Vol. 28, No. 2, 2009.
  6. Kim, S., A case study on the repair and maintenance of elderly housing, Korea Institute of Construction Technology, 2004.
  7. Korea Consumer Agency, Old People's Safety, 2007.
  8. LF1050 Patient Lift Manual, LUMEX, GF Health Product, Inc., 2011.
  9. Marsot, J., QFD: A methodological tool for integration of ergonomics at the design stage, Applied Ergonomics, 36, 185-192, 2005. https://doi.org/10.1016/j.apergo.2004.10.005
  10. Milosavljevic, S., Influence of occupation on lumbar sagittal motion and posture, Ergonomics, 657-667, 2005.
  11. Moller, J., Projected costs of fall related injury to older persons due to demographic, Change in Australia (Revised), 2003.
  12. OSHA, Guidelines for Nursing Homes, U.S. Department of Labor, OSHA 3182, Occupational Safety and Health Administration, 2003.
  13. Ryu, J. and Mun, M., A Novel Mobility Aid for Independent Daily Living of Elderly people, Journal of the Korean Society of Precision Engineering, Vol. 21, 2004.
  14. Sadigh, S., et al., Falls and fall-related injuries among the elderly: a survey of residential-care facilities in a Swedish municipality, Journal of Community Health, Vol. 29, No. 2, 2004.
  15. Simonton, K. and Wilcox, D., Frequently Asked Questions about Portable Total Body Patient/Resident Lifts, Department of Labor and Industries, 1999.
  16. Tullis, T. and Albert, B., Measuring the user experience, Morgan *Kaufmann, 2008.
  17. Waters, R., Product design issues related to safe patient handling technology, Human Factors and Ergonomics in Consumer Product Design: Uses and Applications, CRC Press, 2011.
  18. Wikipedia, Patient Lift, http://en.wikipedia.org/wiki/Patient_lift, 2012.

Cited by

  1. Quantitative Determination of Tear Glucose Using Paper Based Microfluidic Devices vol.59, pp.1, 2015, https://doi.org/10.5012/jkcs.2015.59.1.88