Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Relationship between the Social Capital, Job Satisfaction and Organizational Commitment in Social Welfare Organization

사회복지조직의 사회자본과 직무만족 및 조직몰입의 관계

  • Kang, Jong-Soo (Department of Social Welfare, Kangwon National University)
  • 강종수 (강원대학교 사회복지학과)
  • Received : 2012.07.02
  • Accepted : 2012.09.06
  • Published : 2012.09.30
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Abstract

Prior research has shown empirically that social capital is as a critical factor determining organizational effectiveness. The purpose of this study is to examine the relationship between the social capital, social workers' job satisfaction and organizational commitment in the social welfare organization. For the research, social capital was consisted of trust, norms and network. The results of this study were summarized as follows: Mean analyses showed that social workers perceived the level of social capital had a higher than medium. By using a structural equations modeling(SEM), trust and norms had a positive effect on the social workers' jon satisfaction and organizational commitment. This study finally discusses theoretical implications for future study and practical implications for social capital strategies on the results.

사회자본에 관한 연구들은 개인, 조직, 지역사회 수준에서 다양하게 진행되고 있고, 특히 조직수준에서의 사회자본 연구들은 사회자본이 조직의 효과성을 증진시키는데 매우 유용한 개념이라고 연구되고 있다. 본 연구는 사회자본을 신뢰, 규범, 네트워크라는 세 차원으로 접근하여 사회복지조직의 구성원인 사회복지사들의 직무만족과 조직몰입에 미치는 영향을 분석하였다. 이를 위해 민간분야 사회복지사 345명의 구조화된 설문자료를 분석하였다. 연구 결과, 조사대상자들의 사회자본의 수준은 규범과 네트워크 및 신뢰 모두 평균 이상의 결과를 보여주고 있으며, 구조방정식(SEM)의 모형수정을 통해 사회자본의 구성요소인 신뢰와 규범은 직무만족과 조직몰입 모두에 긍정적인 영향을 미치는 것으로 나타났다. 이러한 결과를 바탕으로 복지서비스 제공의 극대화와 효율적인 업무수행을 위해 조직내 사회자본의 형성과 축적이 매우 중요함을 알 수 있다.

Keywords

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