DOI QR코드

DOI QR Code

119 Rescuers' image of Citizens

일반시민의 119구급대원에 대한 이미지

  • Uhm, Dong-Choon (Department of Emergency Medical Technician, Daejeon University) ;
  • Kim, Jin-Woo (Department of Emergency Medical Technician, Daejeon University)
  • 엄동춘 (대전대학교 응급구조학과) ;
  • 김진우 (대전대학교 응급구조학과)
  • Received : 2012.03.02
  • Accepted : 2012.05.10
  • Published : 2012.05.31

Abstract

This study was analyzed the 119 rescuers' image of citizens to provide a fundamental material to improve 119 rescuers' image effectively. This research design was a descriptive study. Data were collected from November 9, 2011 to December 9, 2011, and analyzed by SPSS PASW statistics 18.0 program. Among the 4 subcategories of the image, occupational image was found the highest value($3.17{\pm}0.36$), and the social image($2.81{\pm}0.48$) was found the lowest. There were statistical different between age($p$ <.001), occupation($p$ <.001), whether or not the emergency first response education is completed($p$ <.05), and whether or not 119 emergency service is received($p$ <.05). In the result of multivariate regression analysis, adjusted $R^2$ value was 0.120. The model fit 12.0%. Occupation (students, housewives and office workers) and those who completed emergency first response education were showed a positive image of 119 rescuers. There is a need to compare and analyze the image of 119 rescuers in accordance with whether or not 119 emergency service is received and the satisfaction with the emergency service under the control of the general characteristics(sex, age, occupation, economic level, etc.) of subjects.

본 연구는 일반시민을 대상으로 효과적인 구급대원의 이미지 향상을 위한 기초자료를 제공하기 위하여 119 구급대원 이미지 분석을 시도한 서술적 조사연구이다. 본 연구는 2011년 11월 9일부터 2011년 12월 9일까지 일반시민 281명을 대상으로 시행하였으며, 수집된 자료는 SPSS PASW statistics 18.0 program으로 분석하였다. 4개의 이미지 하부영역 중 업무적 이미지($3.17{\pm}0.36$)가 가장 높고 사회적 이미지($2.81{\pm}0.48$)가 가장 낮은 것으로 분석되었다. 대상자의 일반적인 특성 중 연령($p$ <.001)과 직업($p$ <.001) 및 응급처치교육이수 여부($p$ <.05), 119구급대 이용 유무($p$ <.05) 등이 119구급대원의 이미지와 통계적 유의성이 있는 것으로 분석되었다. 다중회귀분석결과 회귀모형에 대한 수정된 $R^2$ 값이 0.120으로 회귀모형이 12.0%적합하였으며, 직업(학생, 주부, 회사원)과, 응급처치교육이수자가 119구급대원에 대한 이미지가 높은 것으로 나타났다. 이상의 결과를 토대로 연구대상자의 일반적인 특성(성별, 연령, 직업, 경제적 수준 등)을 통제한 119구급대 이용 유무 와 구급서비스 만족에 따른 이미지를 비교분석할 것을 제언한다.

Keywords

References

  1. J. M. Park, and S. S. Kim "Comparison study of satisfaction levels on field practice of EMT college students by 5 practice fields" The Journal of the Korean Society of Emergency Medical Technology vol. 2, pp 7-25, 1998.
  2. S. S. Kim, and H. R. Kwon, "A study on 119 rescue and first aids' satisfaction level of occupation", The Journal of the Korean Society of Emergency Medical Technology Vol. 6, pp. 169-184, 2002.
  3. http//www.korean.go.kr
  4. P. Kotler, and A. Clark. "Marketing for health care organization." Journal of Business Research, Vol. 16, pp. 89-90 1988. https://doi.org/10.1016/0148-2963(88)90083-5
  5. H. W. Choi, "A study on nursing image demonstrated in the elementary school textbooks under the 7th national curriculum", Unpublished master's thesis, Gyeongsang National University, 2006. Jinju.
  6. H. S. Kim, "A Study on the Image of Hospital Nurses", Unpublished master's thesis, Kyung Hee University, 1996. Seoul.
  7. J. L. Aaker, "Dementions of brand personality", Journal of Marketing Research, Vol. 34, pp. 347-356. 1997. https://doi.org/10.2307/3151897
  8. W. H. Kim, "Profession identification model", The Korean Journal of Industrial and Organizational Psychology, Vol. 11(1), pp. 221-226, 1998.
  9. H. J. Yoo, and W. H. Kim, "A study on the occupational status in Korea" Journal of Vocational Education & Training, Vol. 5(2), pp. 35-66, 2002.
  10. J. P. Tangney, and P. M. Niedenthal, and M. V. Covert, and D. H. Barlow, "Are shame and guilt related to distinct self-discrepancies", Journal of Personality and Social Psychology, Vol. 75, pp. 256-268. 1998. https://doi.org/10.1037/0022-3514.75.1.256
  11. Y. J. Park, "The effects of vocational adjustment for vocational prestige and self image accordance of the employee", Unpublished master's thesis, Kyonggi University, 2010. Seoul.
  12. J. R. Lee, "A study on kindergarten teachers image in parents and college students", Unpublished master's thesis, KyunGwon University, 2009. Seoul.
  13. D. S. Lee, "A study on the nurses image perceived by lay-woman and man", Unpublished master's thesis, Han Yang University, 1995. Seoul.
  14. National Emergency Medical Center - E.M.T guide, 2004, Seoul.
  15. D. C. Choi, "A study on the user's satisfaction of community social welfare agency : In the case of Gangseo-Gu in Seoul Metropolitan Area", Unpublished master's thesis, Korea University, 2008. Seoul.
  16. M. G. Choi "Service quality of social welfare center and effect on loyalty of client satisfaction", Unpublished master's thesis, Gyeongsang National University, 2010, Jinju.
  17. H. S. Kim, and D. C. Uhm, and S. W. Hong, "Factors influencing cardiopulmonary resuscitation performance on a stranger", The Journal of Korean Academic Society of Nursing Education, Vol. 16(2), pp. 339-346, 2010. https://doi.org/10.5977/JKASNE.2010.16.2.339
  18. K. K. Hee, "The effectiveness of a cardiopulmonary resuscitation program for first responders in Korea", Unpublished master's thesis, Ewha Womans University, 1997. Seoul.
  19. J. G. Yun, and Y. Chung, and M. Y. Park, "Analysis on Image and Job perception of EMTs among Nurses", The Institute of Knowledge Management, Vol. 9(2), pp. 41-57, 2004.
  20. M. R. Kim, "Perception, satisfaction and future about 119 rescue in the view of user", Unpublished master's thesis, Chosun University 2003, Jeonnam.
  21. I. S. Yi, and J. H. Oh, "A Study on the Job Image of EMTs", Journal of KSSSS, Vol. 16, pp. 149-160, 2008.
  22. L. C. Winters, "The effect of brand advertising on company image implications for corporate advertising", Journal of Advertising Research, Vol. 26, pp. 54-59. 1986.
  23. K. Marton, and J. J. Boddewyn, "Should a corporation keep a low profile?", Journal of Advertising Research, Vol. 18, pp. 25-35. 1978.
  24. H. W. Rhee, "The effects of country of origin on agricultural and industrial products", Unpublished master's thesis, Chonbuk National University, 2009, Jeonju.