DOI QR코드

DOI QR Code

The Gender Difference between Diet Therapy Satisfaction and Awareness of Nutrition Education of Inpatients in Some Small and Medium-Sized Hospitals in Southern Gyeonggi Area

경기남부지역 일부 중소병원 치료식 환자의 성별 급식만족도와 영양교육에 대한 인식 비교

  • Received : 2012.02.26
  • Accepted : 2012.03.27
  • Published : 2012.03.30

Abstract

This study was carried out on hospitalized patients receiving diet therapy satisfaction and awareness of nutrition education in small and medium-sized hospitals in southern Gyeonggi area. By the face-to-face interview with questionnaire method, the survey was carried out on 150 subjects (99 males and 51 females). The patients (64.7% of males, 52.9% of females) heard the description of diet therapy without the aid of written manual. Patients were moderately satisfied by food that was rated based on these indicators: tastiness (2.45), saltiness (2.23), smelliness (2.23), and appetizing appearance (2.39) as a 4 point scale. Most of the patients (80.8% of males, 69.8% of females) wanted to continue diet therapy. The importance of diet was correlated with the tastiness, saltiness, and appetizing appearance of diet. And the help of dietitians' explanation was correlated with appetite. 55.6% of males and 35.4% of females received nutrition education before (p<0.05). The number of times nutrition education was received was once for male (33.3%) and three times for female (44.4%). Most nutrition education satisfaction that was calculated on a 4 point scale was well understood (3.03), recognized importance (3.44 for males, 2.78 for females) and help for disease management (p<0.01). Also they were satisfied with the explanation of disease (3.20). Nutrition education satisfaction was correlated positively with explanation about food related to disease, the current dietary treatment, how to prepare diet recipes, and dietitian's kindness, but negatively with satisfaction with explanation of diet therapy, and the description and help for disease management. In conclusion, the most important factor in practicing diet therapy was meeting with the dietitian. Intensive nutrition education after the patient's discharge is necessary for patients to continue diet therapy.

Keywords

References

  1. Bae MJ(2005) A study on the inpatients' satisfaction for hospital foodservices.-in Daegu and Kyungbuk area-. Graduate School of Environmental & Public Health Studies, Yeungnam University, Master's Thesis.
  2. Jang E(2011) The number of hospital in Korea, More of number less but less medical personnel staff than OECD. Medical Today (2012.03.25) http://www.mdtoday.co.kr/mdtoday/index.html?no=151353
  3. Chang SH(2002) Measuring gaps between perception and expectation of patients and employees towards quality attributes of hospital foodservice. The Graduate School of Human Environmental Sciences, Yonsei University, Master's Thesis.
  4. Choe SJ(1998) A study on socio-psychological factors related to the dietary compliance of diabetics using qualitative research method. Graduate School of Myongji University, Master's Thesis.
  5. Choi YJ, Kwak TK, Chang HJ(2000) Effects on implementing selective menus on customer satisfaction in hospital foodservice operation. J Graduate School Human Environmental Sciences, Yonsei University 1, 91-106.
  6. Deluco D, Cremer M(1990) Consumers's perceptions of hospital food and dietary service. J Am Diet Assoc 90(12), 1771-1715.
  7. Health Insurance Review & Assessment Service(2011) Type of medical institutions, the current patient rooms (since June 2011) (2012.03.25) http://stat.kosis.kr/nsikor_h/view/stat10.do
  8. Hwang RI, Kwon JH(2008) A study of hospital foodservice satisfaction after covering hospital foodservice in the national health insurance. Korean J Community Nutr 13(3), 396-404.
  9. Kang BS, Cho CH, Kim SH(2005) Study on the effects of service quality on customer satisfaction and service performance on the small and medium hospital. J Korean Assoc Small Business Stud 27(1), 57-87.
  10. Kang KS(2009) In-Patients' and staffs' food consumption and comparison of perception on foodservice quality at hospitals. Graduate School of Education, Dong-A University, Master's Thesis.
  11. Kim HJ, Jun SJ, Jung KH(2001), Nutrition care of diet-refusal patients having difficulties in adapting to hospital diet. J Korean Diet Assoc 7(1), 65-71.
  12. Kim HJ, Jang EJ, Hong WS(2000) The assessment of management practices on foodservice, clinical nutrition service in hospital foodservice operations. J Korean Diet Assoc 6(2), 136-147.
  13. Kim JA(2009) Quality analysis on patient meal of public medical institutions. Major of Nutrtion Education Graduate School of Education, Chungbuk National University, Master's Thesis.
  14. Kim JM, Kang BH (2011) Analysis of intakes and satisfaction of patient foodservice in mid-sized hospital settings. Korean J Nutr 44(4), 326-337. https://doi.org/10.4163/kjn.2011.44.4.326
  15. Kim KS(2003) Relationship of marketing strategy implementation and marketing performance of hospitals. Dept. of Business Administration Graduate School, Changwon National University, Master's Thesis.
  16. Kim MY(2007) In-patients' perception on foodservice and consumption of meals provided at hospitals. The Graduate School of Clinical Health Sciences, Ewha Woman University, Master's Thesis.
  17. Kim MY, Kim KJ, Lee KE(2008) In-patients' food consumption and perception on foodservice quality at hospitals. J Korean Diet Assoc 14(1), 87-96.
  18. Kim S(2003) A study on the information implementation strategies of small and medium-sized hospitals. Graduate School of International Business, University of Incheon, Master's Thesis.
  19. Kim SH(2004) Study on the effect of service quality on customer satisfaction and service performance on the small and medium hospital. Dept. of Business Administration Graduate School. Kyung hee University, Master's Thesis.
  20. Kim SS(2001) Evaluating factor analysis for hospital food and nutrition services -with importation of service management- Master's Program in Food Science and Nutrition. Graduate School The Catholic University of Korea, Master's Thesis.
  21. Kim TY, Um SH(2004) Older adults with type 2 diabetes improve glycemic control after nutrition education program at the public health center. J Korean Diet Assoc 10(2), 205-217.
  22. Kim YS(2002) Evaluation of patient satisfaction in hospital foodservice. Graduate School of Public Health, Kosin University, Master's Thesis.
  23. Lee J(2001) A study of building of arelevant in formation system to improve the food and nutrition services in hospitals. Graduate school of Human Environmental Sciences, Yonsei University, Master's Thesis.
  24. Lee JJ(1997) Improvement of food service of inpatients in general hospital. Graduate School of Public Health, ChungNam National University, Master's Thesis.
  25. Lee NH, Park YM, Joung HS(2007) A study on diet education of participants in diabetic education at public health center. J Korean Diet Assoc 13(1), 84-93.
  26. Lee S(1999) The development of quality management standards and tool for the quality improvement of hospital food and nutrition services. The Graduate School, Yonsei University, Doctoral Thesis.
  27. Lee S, Yang IS, Cha JA(2000) Development of quality management standards and evaluation tool for the quality improvement of hospital food and nutrition services. Korean J Nutr 33(5), 548-555.
  28. Lee SL(2009) Effects of nutrition counseling on diabetes management in type 2 diabetes mellitus patients. J Korean Diet Assoc 15(2), 188-196.
  29. Lim HS, Yang IS, Cha JA(1999) Analysis of patient satisfaction and factors influencing satisfaction on hospital foodservice quality. J Korean Diet Assoc 5(1), 29-47.
  30. Lyu ES, Lee SM, Hyh KY(1996) A study of satisfaction with nutrition counseling service for consumers. J Korean Diet Assoc 2(1), 62-68.
  31. Ministry for Health, Welfare and Family Affairs, Korea Health Industry Development Institute(2009) Guidelines for hospital evaluation programme. (2010.06.10) http://www.khidi.or.kr/etcsite/medicalnotice.do?menuCd=30140101
  32. Ministry of Health and Welfare, Korea Health Industry Development Institute(2007) Hospital evaluation programme: Survey report. (2010.06.10) http://www.khidi.or.kr/etcsite/medicalnotice.do?mode=view&menuCd=30140101&code=1101&no=216&type=ALL&cpage=5&searchItem=0&search
  33. Wood ER(1990) Weight loss maintenance 1 year after individual counseling. J Am Diet Assoc 90(9), 1256-1267.
  34. Yang IS, Yi B, Cha JA, Han KS, Chae IS, Lee JM(2004) Foodservice in institutions. Paju: Kyomunsa p.48
  35. Yi JR, Shin ES, Lyu ES(2009) Patients' perception of and satisfaction on therapeutic-diets at hospitals in Busan. J Korean Diet Assoc 15(4), 383-396.
  36. Yi JR, Son EJ, Lyu ES(2010) Perception and satisfaction on nutrition counseling service for patients consuming a therapeutic diet at hospitals in Busan. J Korean Soc Food Sci Nutr 39(9), 1305-1312. https://doi.org/10.3746/jkfn.2010.39.9.1305
  37. Yoon HR, Kwon J(2009) The importance-satisfaction study of hospital foodservice encounters at the elderly health-care facilities. J Korean Diet Assoc 15(3), 209-219.

Cited by

  1. Foodservice Satisfaction of Patients over 60 according to the Type of Foodservice Operation: The Case of B Hospital vol.26, pp.4, 2015, https://doi.org/10.7856/kjcls.2015.26.4.683