Health Policy and Management (보건행정학회지)

Korean Academy of Health Policy and Management (한국보건행정학회)
권호 표지
DOI QR코드

DOI QR Code

A Study of relationship between high performance-HRM system of medical doctor and the effectiveness of hospital

병원조직의 고성과 HRM시스템과 조직유효성의 관계 : 의사직종 HRM을 중심으로

  • Park, Seung-Ho (Department of Health Medical Administration, Yuhan College) ;
  • Cha, Jong-Seok (School of Business Administration, Hansung University)
  • 박성호 (유한대학교 보건의료행정과) ;
  • 차종석 (한성대학교 경영학부)
  • Received : 2012.08.30
  • Accepted : 2012.11.14
  • Published : 2012.12.31
Download PDF
⟨ Previous Next ⟩

Abstract

This study purposes to examine the relationship between high performance-HRM system of medical doctor and the effectiveness of hospital. The high performance-HRM practices were derived from reviewing the literature of SHRM(Strategic Human Resource Management) and investigating some cases of Korean leading hospitals. The result reveals that the high performance-HRM system of medical doctor is significantly related with subject measurement such as financial performance, employees' turnover, and customer(patient) satisfaction. Moreover, it is positively related to objective performance such as hospital's profit growth, yearly patient growth. Based on the result, the academic and practical implications are suggested and then the limitation and further research directions are discussed.

Keywords

References

  1. 김영훈, 김한성, 우정식, 김효정. 일개 의료원 산하 병원간 전략과 HR시스템의 정합성 평가. 병원경영학회지 2012; 17(1): 59-78.
  2. 박재산. 병원 행정인력이 인지하는 조직.직무특성, 임파워먼트, 직무만족 및 조직몰입간의 관련성. 보건행정학회지 2004; 14(1): 65-88. https://doi.org/10.4332/KJHPA.2004.14.1.065
  3. 이재훈, 서대석, 강영명. 전략적 인적자원관리관행과 조직시민행동 및 고객지향성간의 관계에 관한 연구. 병원경영학회지 2011; 16(2): 53-77.
  4. 이지우, 김종우, 김일천. 심리적 임파워먼트와 조직지원이 종합병원 직원들의 혁신적 업무행동에 미치는 영향. 보건행정학회지 2003; 13(1): 46-68. https://doi.org/10.4332/KJHPA.2003.13.1.046
  5. 윤경일. 대학병원 근무 간호사의 성격적 특성, 권한부여 및 고객지향성간의 관계분석. 병원경영학회지 2003; 8(2): 5-23.
  6. 최정, 하나선. 임상간호사가 지각한 공정성, 조직시민행동 및 고객지향성과의 상관관계 연구. 임상간호연구 2007; 13(1): 173-184.
  7. Arthur, J. Effects of human resource systems on manufacturing performance and turnover. Academy of Management Journal 1994; 37: 670-687. https://doi.org/10.2307/256705
  8. Bae, J., Lawler, J. Organizational and HRM strategies in Korea: Impact on firm performance in an emerging economy. Academy of Management Journal 2000; 43(3): 502-517. https://doi.org/10.2307/1556407
  9. Barney, J. Firm resources and sustained competitive advantage. Journal of Management 1991; 17: 99-120 https://doi.org/10.1177/014920639101700108
  10. Batt, R. Managing customer services: Human resource practices, quit rates, and sales growth. Academy of Management Journal 2002; 45(3): 587-797. https://doi.org/10.2307/3069383
  11. Becker, B., Huselid, M. Strategic human resource management: Where do we go from here? Journal of Management 2006; 32(6): 898-925. https://doi.org/10.1177/0149206306293668
  12. Bollen, K. Structural Equation With Latent Variable, New York, Wiley; 1989.
  13. Carmines, E., Mclver, J. Analysing Models with Unobserved Variables: Analysis of Covariance Structure. In Bohrnstedt, G.W., & Borgatta, E.F.(eds.), Social Measurement: Current Issues, Newbury Park, CA, Sage 1981: 65-110.
  14. Collins, C., Smith, K. Knowledge exchange and combination: The role of human resource practices in the performance of high-technology firms. Academy of Management Journal 2006; 49(3): 544-560. https://doi.org/10.5465/AMJ.2006.21794671
  15. Delaney, J., Huselid, M. The impact of human resource management practices on perceptions of organizational performance. Academy of Management Journal 1996; 39: 949-969. https://doi.org/10.2307/256718
  16. Delery, J. Issues of fit in strategic human resource management: Implications for research. Human Resource Management Review 1998; 8: 289-309. https://doi.org/10.1016/S1053-4822(98)90006-7
  17. De Pietro, C. Private medical services in the Italian public hospitals: The case for improving HRM. Health Policy 2006; 78(1): 56-69. https://doi.org/10.1016/j.healthpol.2005.09.004
  18. Huselid, M. The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal 1995; 38(3): 635-672. https://doi.org/10.2307/256741
  19. Ichniowski, C., Shaw, K., Prennushi, G. The effects of human resource management practices on productivity: A study of steel finishing lines. American Economic Review 1997; 87(3): 291-313.
  20. Joreskog, K., Sorbom, D. LISREL & User's Reference Guide, Chicago, Scientific Software Inc.; 1989.
  21. Lepak, D., Snell, S. Examining the human resource architecture: The relationships among human resource capital, employment, and human resource configurations. Journal of Management 2002; 28(2): 517-543.
  22. MacDuffie, J. Human resource bundles and manufacturing performance: organizational logic and flexible production systems in the world auto industry. Industrial and Labor Relations Review 1995; 48: 197-221. https://doi.org/10.2307/2524483
  23. Pfeffer, J. The human equation : building profits by putting people first, Boston, MA. Harvard Business School Press; 1998.
  24. Schuler, R., Jackson, S. Organizational strategy and organization level as determinants of human resource management practices. Human Resource Planning 1998; 10(3): 125-142.
  25. Tremblay, M., Coutier, J., Simard, G., Chenevert, D., Vandenberghe, C. The role of HRM practice, procedural justice, organizational support and trust in organizational commitment and in-role and extra-role performance. Internaltional Journal of Human Resource Management 2010; 21(3): 405-433. https://doi.org/10.1080/09585190903549056
  26. Wheeler, A., Halbesleben, J., Harris, K. How job-level HRM effectiveness influence employee intent to turnover and workarounds in hospitals. Journal of Business Research 2012; 65(4): 547-554. https://doi.org/10.1016/j.jbusres.2011.02.020