한국콘텐츠학회논문지 (The Journal of the Korea Contents Association)

  • 제12권3호
  • /
  • Pages.382-390
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  • 2012
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  • 1598-4877(pISSN)
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  • 2508-6723(eISSN)
한국콘텐츠학회 (The Korea Contents Association)
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호텔기업의 윤리적 리더십과 조직시민행동의 관계에서 통제위치의 조절효과

Moderating of Effects of Locus of Control on the Relationship between Ethical Leadership and Organizational Citizenship Behavior in Hotel Corporations

  • 김용순 (동양미래대학 관광경영과)
  • 투고 : 2011.12.07
  • 심사 : 2012.01.04
  • 발행 : 2012.03.28
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초록

본 연구는 호텔종사원을 대상으로 하여 윤리적 리더십, 스포츠맨십, 이타심, 통제위치와의 관계를 연구하였다. 윤리적 리더십이란 개인의 행위에 대한 결과와 상호관계를 통하여 규범적으로 적절한 행동을 보이는 것이며, 추종자들에게 쌍방향 커뮤니케이션, 강화, 그리고 의사결정과정을 통하여 그러한 행동을 하도록 촉진하는 것이다. 이러한 윤리적 리더십은 종사원의 태도와 윤리적 행위에 긍정적 영향을 미치며, 궁극적으로 사업부서나 조직성과에도 긍정적 영향을 미칠 것으로 기대한다. 이에 본 연구는 윤리적 리더십이 조직시민행동에 미치는 영향관계를 실증적으로 규명하고자 문헌연구와 더불어 호텔기업의 종업원들을 대상으로 241부의 설문지를 최종분석에 사용하였다. 연구결과, 첫째, 윤리적 리더십에 대한 지각은 스포츠맨십에 유의한 영향을 주는 것으로 나타났다. 둘째, 윤리적 리더십은 이타심과의 관계에서도 유의성이 검증되었다. 이러한 연구결과를 바탕으로 인력관리의 경제적 효용성을 위한 시사점과 연구의 한계점 및 향후 연구방향을 제시하였다.

The purpose of this study was to research the relationship among ethical leadership, sportsmanship, altruism and locus of control of employees in hotel corporations. Ethical leadership is the demonstration of normatively appropriate conduct through personal actions and interpersonal relationships and the promotion of such conduct to followers through two-way communication, reinforcement and decision-making. Ethical leadership is expected to have positive effects on the attitudes and ethical conduct of employees and ultimately evev on business unit or organizational performance. To accomplish this study, it was determined that the analysis derived from a hypothesis and literature reviews and data collected from 241 employees in hotel corporations. The results of empirical analysis showed as follows. First, Perceived ethical leadership has a significant effect on sportsmanship. Second, Perceived ethical leadership has a significant effect on altruism. Third, Locus of control was also found to have moderating effect upon the relationship between ethical leadership and altruism Based on these findings, the implications and limitations of the study were presented including some directions for future studies.

키워드

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