Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Development and Evaluation of Patient Safety Reporting Promoting Education Program

환자안전보고 촉진 교육프로그램의 개발 및 평가

  • Received : 2011.10.14
  • Accepted : 2012.01.05
  • Published : 2012.01.31
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Abstract

The purpose of this study was to develop and evaluate patient safety reporting promoting strategy for nurses to improve nursing care quality. The process included three phase - construction, implementation and evaluation phase. Before the construction phase has two kinds of subcategories as analysis and verification. Analysis phase was consisted of literature review and field study, and verification was conducted by two specialist. At the construction phase, patient safety reporting system, educational materials, planning for public relation, and reward preparation were developed. After implementation during 12 weeks, we evaluated pre-post scores of satisfaction, stress of conscience, job performances. The participants were 51 nurses working for a hospitals. The program was developed and then administered to the experimental group for 12 weeks. One group pretest-posttest design was used for this study. Data were analyzed using descriptive analysis, paired t-test with the SPSS WIN 18.0 program. After the intervention, job performance scores improved significantly from 3.62 to 3.75(t=2.653, p=.009). But job stress didn't changed significantly(t=.785, p=.434). These strategy can be applied to many clinical setting that will be helpful to promote patient safety reporting for nurses.

본 연구는 간호의 질을 향상시키기 위해 간호사를 위한 환자안전보고촉진전략을 개발하고 평가하기 위한 것으로, 구축-실행-평가단계로 진행하였다. 구축단계는 분석과 검증의 하위단계로 구성되는데, 분석단계에서는 문헌고찰과 현장연구의 단계로 구성되고, 검증의 단계는 두 명의 전문가에 의해 평가받는 과정을 거쳤다. 이 단계를 통해 환자안전보고시스템, 교육자료, 홍보계획, 보상으로 구성된 환자안전보고촉진전략을 개발하였다. 실행단계에서는 구축단계에서 개발된 내용을 일개 병원에서 근무 중인 간호사 51명을 대상으로 12주간의 중재 후, 활용 후 만족도, 스트레스인식, 업무성과정도를 전-후 점수를 비교하여 살펴보았다. 본 연구의 설계는 단일군 전후설계를 적용하였고 서술통계 및 paired t-test 를 SPSS WIN 18.0을 활용하여 분석하였다. 중재 후 업무성과는 3.62점에서 3.75점으로 유의하게 향상시켰다(t=2.653, p=.009). 반면 환자안전보고촉진전략의 활용이 대상자들의 직무 스트레스를 증가시킬 것이라는 가정 하에 중재 전-후 점수를 비교한 결과 중재 전 3.06점에서 중재 후 3.13으로 약간 증가하였으나 통계적으로 유의한 변화를 보이지 않았다(t=.785, p=.434). 따라서 본 연구에서 개발한 전략은 많은 임상환경에 적용할 수 있을 것이고 간호사를 위한 환자안전보고를 촉진하는데 도움을 줄 수 있는 프로그램이라 사료된다.

Keywords

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