Journal of Korea Game Society (한국게임학회 논문지)

Korea Game Society (한국게임학회)
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Emotional User Experiences on Narrative-Based Social Issue Serious Game : Focused on

내러티브 기반 소셜 이슈 기능성 게임의 사용자 감정 경험 연구 : <나누별 이야기>를 중심으로

  • Received : 2012.10.02
  • Accepted : 2012.10.24
  • Published : 2012.12.20
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Abstract

To affect users' attitudes on social issues, some serious games use narrative which can be an effective tool to provoke users' emotions. In this paper, focus group interview on the experiences about playing was conducted to figure out if the parts of narratives containing educational goals can actually provoke certain emotions or not. From the interview, words having emotional meaning were extracted and matched with Korean Emotion Terms Database. Then the emotion terms were compared with Russell's schematic map of core affect and were categorized. The result showed that users mostly felt unpleasant emotions during the play. The unpleasant emotions helped to achieve the game's goal which is conveying the tragedy of war.

소셜 이슈 기능성 게임의 목표는 사회적 현안에 대한 사용자 인식 변화이다. 이 때 내러티브를 활용할 경우, 단순히 건조한 정보 전달에 그칠 때보다 감정적 자극 전달이 용이해진다는 점에서 사용자를 효과적으로 설득할 가능성이 높아질 수 있다. 이 연구에서는 교육 내용을 담고 있는 내러티브의 각 요소가 게임 기획자가 의도한 대로 사용자의 특정 감정을 유발하는지의 여부와 그를 통한 교육효과를 분석하기 위해 게임 <나누별 이야기>를 플레이한 사용자를 대상으로 초점집단면접 방식의 인터뷰를 진행하였다. 이후 인터뷰 내용에서 언급된 감정단어를 한국어 감정단어목록에 의거해 추출하고, 추출된 감정단어를 Russell의 감정원형모형에 사상해 그룹화 했다. 분석 결과 사용자들은 <나누별 이야기>의 내러티브에서 주로 불쾌(unpleasant)에 해당하는 감정을 느꼈으며, 이는 분단에 대한 슬픔 공유와 그를 통한 통일 의식 환기라는 게임의 목표를 달성하는 데 긍정적인 역할을 한 것으로 나타났다.

Keywords

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