Airport Punctuality Analysis Using Multi-Dimensional Visual Analysis Method

다차원 시각적 분석방법을 이용한 공항 정시운항 분석에 관한 연구

Punctuality is one of the key performance indicators of the airline industry and an important service differentiator especially for valuable customers. In addition, improvement on time performance can help achieve cost saving, i.e. the cost of airline report, which could range from 0.6% to 2.9% of their operating revenues. Therefore efficient management of punctuality is crucial for the industry. This study overcomes the limitations of existing analyses on punctuality and develops a multi-dimensional model for airport punctuality analysis. In addition to analysis of airport punctuality, visual analysis is also proposed in the study. Data was collected from actual flight data of Incheon International Airport. Using the new visual analysis method, the study discovered the pattern of the punctuality that has never studied before.