References
- Ahn, Y. H. (2007). Community capacity building and community health nursing. Journal of Korean Public Health Nursing, 21(1), 102- 109.
- American Associaltion of Critical-Care Nurses (2005). AACN Standards for establishing and sustaining healthy work environment. Retrieved December 20, 2010, from AACN Website: http://www.aacn.org
- Apker, J., Propp, K. M., Ford, W. S., & Hofmeister, N. (2006). Collaboration, credibility, compassion, and coordination: Professional nurse communication skill sets in health care team interactions. Journal of Professional Nursing, 22(3), 180-189. https://doi.org/10.1016/j.profnurs.2006.03.002
- Cho, N. O., Hong, Y. S., & Kim, H. S. (2001). Study of nurse's interpersonal conflict and communication. Journal of Korean Academy of Nursing Education. 7(2), 369-378.
- Cho, N. O. (2004). Clinical expert nurse's experience on professionalism. Journal of Korean Academy of Nursing Education, 10(1), 125-138.
- Choo, H. S. (2001). A study on clinical nurse's professionalism and the factors affecting it. Unpublished matser's thesis, Hanyang University, Seoul.
- Dagenais, F., & Meleis, A. I. (1982). Professionalism, work ethic, and empathy in nursing: The nurse self-description form. Western Journal of Nursing Research, 4, 407-422. https://doi.org/10.1177/019394598200400406
- Do, B. R., Kim, Y. S., Kim, T. K., Kim, H. M., Kim, H. S., Park, H. S., et al. (2009). The interpersonal relationship and communication. Seoul: Jeongdam Media.
- Furaker, C. (2008). Registered nurse's views on their professional role. Journal of Nursing Management, 16, 933-941. https://doi.org/10.1111/j.1365-2834.2008.00872.x
- Jeong, S. J. (2007). The relationship of communication types, interpersonal relations and depression for nurses in hospital setting. Unpublished master's thesis. Chonnam National University, Gwangju.
- Kim, H. S., Kang K. S., Kwon, S. H., Seo, E. J., Kim, G. B., et al. (2000). Nursing: Professionalism. Seoul: Hyunmunsa.
- Kim, W. K., & Chung K. H. (2008). The relationship between professional selfconcept, organizational commitment and job satisfaction in clinical nurses. Journal of Korean Academy of Nursing Administration, 14(3), 287-296.
- Kwon, D. Y. (2001). A study on the improvement of nurses' morale. Journal of Korean Public Health Nursing, 15(2), 225- 238.
- Kwon, K. J., Chu, M. S., & Kim, J. A. (2009). The impact of nursing professionalism on the nursing performance, job satisfaction and retention intention among clinical nurses. Journal of Korean Academy of Nursing Administration, 15(2), 182-192.
- Lee, H. S. (2007). Relationships among communication competence, communication types, organizational commitment of nurses. Unpublished master's thesis, Dankook University. Cheonan.
- Lee, J. J. (2003). A study on nurses promoting communication and personal relations. Unpublished master's thesis. Jeju National University. Jeju.
- Lee, H. J., & Hwang, S. K. (2002). Discriminating factors of turnover intention among Korean staff nurses. Journal of Korean Academy of Nursing Administration, 8(3), 381-392.
- Lim, S. B., & Kim, E. K. (2008). Interpersonal communication competence and difficult communication experiences of perceptor nurses. Journal of Korean Academy Society of Psychiatric Nursing, 17(4), 471-480.
- Miller, K. I., & Apker, J. (2002). On the front lines of managed care: Professional changes and communicative dilemas of hospital nurses. Nursing Outlook, 50, 154-159. https://doi.org/10.1067/mno.2002.126111
- Min, S., & Kim, H. S. (2008). The influence of nurses' organization a culture on their job satisfaction and organization commitment at the Public Health Center. Journal of Korean Academy of Nursing Administration, 14(4), 448-457.
- Oh, H. K. (2008). Communication competence and organization conflicts for nurses in hospital setting. Unpublished master's thesis, Chunnam National University. Gwangju.
- Oh, K. S., Lee, K. J., Kim, I. S., Kim, H. S., Oh, E. K., & Lee, J. H. (2009). A Study on evaluation of an RN-BSN program in a nursing school. Journal of Korean Academy nursing Education, 14, 38-45. https://doi.org/10.5977/JKASNE.2008.14.1.038
- Park, M. S. (2006). The level of professional autonomy and clinical decision making ailities of advanced practice nurses. Unpublished master's thesis. Ulsan university, Ulsan.
- Reusch, J. (1973). Therapeutic communication. New York: W.W. Norton & Co., Inc.
- Reynolds, W. (2000). Do nurses and other professional helpers normally display much empathy? Journal of Advanced Nursing, 31(1), 226-234. https://doi.org/10.1046/j.1365-2648.2000.01242.x
- Seo, E. A., Park, K. M., & Lee, B. S. (2003). Relations between the types of communication and job satisfaction and nursing performance in staff nurses. Journal of Korean Public Health Nursing, 17(2), 317-332.
- Thorkildsen, K., & Raholm, M. B. (2010). The essence of professional competence experienced by Norwegian nurse students: A phenomenological study. Nurse Education Practice, 10, 183-188. https://doi.org/10.1016/j.nepr.2009.08.003
- Weis, D., & Schank, M. J. (2002). Professional values: Key to professional development. Journal of Professional Nursing, 18(5), 271-275. https://doi.org/10.1053/jpnu.2002.129224
- Whetten, D. A., & Cameron, K. S. (1999). Developing management skills(8th ed). Pearson: Addison Wesleey.
- Yang, S. J. (2005). A study on the development plan of education & training for public health nursing personnel. Journal of Korean Public Health Nursing, 19(2), 204- 216.