피인용 문헌
- 진료비 심사부서장 및 부서원의 직무만족도와 조직몰입도 vol.6, pp.2, 2011, https://doi.org/10.12811/kshsm.2012.6.2.001
- 치과관리자의 코칭행동과 치과위생사의 직무만족도, 업무성과와의 관계분석 vol.6, pp.4, 2011, https://doi.org/10.12811/kshsm.2012.6.4.121
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This study analyzed affecting factors of employees working at dental hospitals to the organizational commitment and service quality, and then tried to utilize it as a basic data in executing personnel training policies for dental hospital's practitioners. The survey was conducted from July 1st to July 30th, 2010, and used 193 copies for this research analysis. As a hypothetical verification result through regression analysis, means and capabilities among empowerment factors influenced significant positive (+) effects, and self-determination and influences did not make significant effects. Also, organization commitment was displayed as influencing significant positive (+) effects to the service quality. When considering this research's results as a basement, an alternative for the managerial innovation shall be established for promoting mutual developments of individuals and organization in midst of promptly changing economic environments. That is, a personal training system has to be set up in which more decision-making rights on given assignments of dental hospital's employments are endowed, and then responsibilities are directed to be charged so much by introducing the empowerment concept instead of the managerial technique centering on controls.