Journal of Internet Computing and Services (인터넷정보학회논문지)

Korean Society for Internet Information (한국인터넷정보학회)
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Investigating the Adoption of IPTV Services Influenced by Socio-cultural Factor, Flow Experience and Perceived Behavioral Control

사회문화적 요인과 플로우 경험 및 지각된 행위통제가 IPTV 서비스 수용에 미치는 영향 분석

  • 이봉규 (연세대학교 정보대학원) ;
  • 이성준 (연세대학교 방송통신정책연구센터(CPRC)) ;
  • 서현식 (연세대학교 방송통신정책연구센터(CPRC)) ;
  • 김준호 (방송통신위원회 중앙전파관리소)
  • Received : 2010.04.02
  • Accepted : 2010.05.19
  • Published : 2010.06.30
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Abstract

The purpose of this study is to examine diverse factors influencing the adoption of IPTV services and relationships among them. To achieve the purpose, this study modified and applied the established theory of the Extended Technology Acceptance Model(ETAM) incorporating socio-cultural factor, flow experience and perceived behavioral control as related constructs. The suggested model was empirically tested through the structural equation modeling approach. The results are as follows: First, the socio-cultural factor and the perceived behavioral control have significant direct influences on the adoption of IPTV services. Second, the flow experience does not have a significant indirect influence mediated by the attitude toward IPTV services. Third, the socio-cultural factor has the significant relationships with the perceived usefulness and the perceived ease of use. Finally, the flow experience was influenced by the perceived usefulness and the perceived ease of use.

본 연구는 IPTV 서비스의 수용 행위에 영향을 미치는 요인들을 분석함과 동시에 각 요인들간의 관계를 파악하는데 그 목적을 두고 있다. 특히 사회문화적 요인, 플로우(flow) 경험 및 지각된 행위 통제가 IPTV 서비스 수용에 어떤 영향을 미치는 지를 확장된 기술수용모델(Extended Technology Acceptance Model, ETAM)을 기반으로 구조방정식을 통해 검증 하였다. 연구 결과 사회문화적 요인과 지각된 행위 통제는 직접적으로 서비스 수용에 영향을 미치는 중요 요인으로 판명되었다. 플로우 경험은 서비스 수용에 직접적인 영향을 주지는 않지만, 서비스 이용에 대한 인지적인 태도에 영향을 주어 간접적인 영향을 주는 것으로 나타났다. 또한 사회문화적 요인은 서비스의 인지된 유용성과 용이성에도 영향을 주는 것으로 나타났으며, 인지된 유용성과 용이성의 경우 플로우 경험에 영향을 주는 것으로 나타났다.

Keywords

Acknowledgement

Supported by : 방송통신위원회, 정보통신산업진흥원 방송통신정책연구센터

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