동물원 환경해설프로그램의 만족도 및 효과에 관한 연구

Satisfaction and Effect of the Environment Interpretation Program in the Zoo

  • 투고 : 2009.09.16
  • 심사 : 2010.10.27
  • 발행 : 2010.12.31

초록

본 연구는 서울대공원 동물원에서 실시되고 있는 5개 해설프로그램의 만족도와 인식변화를 참가자 설문을 통해 분석하였다. 연구결과 프로그램의 전체 만족도는 높았으나, 이 중 참가자 태도에서 상대적으로 낮은 만족도를 보였으며 학부모가 안전성 측면에서 우려하는 정도가 높은 것으로 분석되었다. 각 프로그램 간 만족도는 프로그램별로 차이가 있는 것으로 분석되었으나 내용만족도에 있어서는 차이가 없었다. 마지막으로 각각의 동물해설 프로그램은 다소의 차이는 있으나 동물원에 대한 긍정적 인식변화에 영향을 주는 것으로 나타났다. 동물원의 환경해설 프로그램은 동물원에 대한 정보를 보다 효과적으로 전달할 수 있는 매개로 작용하는 것을 확인하였으며, 동물원의 기능이 단순한 전시기능이 아닌 교육과 연구 등 다양하게 이루어지고 있다는 것을 통해 관심 또한 증대시킬 수 있는 효과적인 수단으로 작용하는 것으로 판단되었다. 이에 동물원 환경해설 프로그램을 보다 활성화 시킬 필요성이 있었다.

This study was analyzed the relationship of the satisfaction level and the 5 animal interpretation programs effect and the change of recognition by survey by questionnaire. As a result of this study, participants were generally satisfied the programs but, the item of participants manner had a little bit lower satisfaction relatively. In the item of safety, parents group had more anxiety. The total satisfaction was different among each program, but they were little different in the contents. Last, all programs were positively affected to the participants of the function of zoo. As this study, we verified the interpretation program can used as mediator for deliver the information of zoo such as education, research etc. So the interpretation program needed to stimulate in the zoo.

키워드

참고문헌

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