A Comparison of Acceptance Factors for e-Commerce Systems between Countries

전자상거래 시스템 수용의 결정 요인에 관한 국가 간 비교 연구

  • 김종수 (한남대학교 산업경영공학과)
  • Received : 2010.11.17
  • Accepted : 2010.12.06
  • Published : 2010.12.31

Abstract

Business models of e-commerce which have been successfully applied in a developed society do not always guarantee success in other environments where the degree of IT availability differs. This is due to the difference of culture, systems and technological basis among the countries. This study aimed to compare e-commerce system acceptance in countries with different environments and to identify the determining factors for the acceptance of e-commerce. The result shows that, in order to make e-commerce easily accepted in countries with different IT environments, factors such as trust, reputation and usefulness should be addressed more sincerely in the business strategy.

Keywords

References

  1. Ahn, T., Ryu, S., and Han, I.; "The Impact of the Online and Offline Features on the user Acceptance of Internet Shopping Malls," Electronic Commerce Research and Applications, 3(4) : 405-420, 2003.
  2. Barrett, P.; "Strnctural Equation Modeling : Adjusting Model Fit," Personality and Individual Differences, 42(5) : 815-824, 2007 . https://doi.org/10.1016/j.paid.2006.09.018
  3. Chen, L., Gillenson, M., and Sherrell, D.; "Enticing online consumers : An extended technology acceptance perspective," Information and Management, 39(8) : 705-719, 2002. https://doi.org/10.1016/S0378-7206(01)00127-6
  4. Childers, T. L., Carr, C. L., Peck, J., and Carson, S.; "Hedonic and Utilitarian Motivations for Online Retail Shopping Behavior," Journal of Retailing, 77(4) : 511-535, 2001. https://doi.org/10.1016/S0022-4359(01)00056-2
  5. Davis, F. D, Bagozzi, P. R., and Warshaw, P. R.; "User Acceptance of Computer Technology : A Comparison of Two Theoretical Models," Management Sciences, 45(8) : 982-1003, 1989.
  6. Deng, X., Doll, W. J., Hendrickson, A. R., and Scazzero, J. A.; "A multi-group analysis of structural invariance : an illustration using the technology acceptance model," Information and Management, 42 : 745-759, 2005. https://doi.org/10.1016/j.im.2004.08.001
  7. Gefen, D.; "What Makes an ERP Implementation Relationship Worthwhile : Linking Trust Mechanisms and ERP Usefulness," Journal of Management Information System, 21 (1) : 263-288, 2004. https://doi.org/10.1080/07421222.2004.11045792
  8. Gefen, D., Karahanna, E., and Straub, D. W.; "Trust and T AM in Online Shopping : An Integrated Model," MIS Quarterly, 27(1) : 51-90, 2003. https://doi.org/10.2307/30036519
  9. Hamilton, M.; "Adding Contextual Specificity to the Technology Acceptance Model," Computers in Human Behavior, 22(3) : 427-447, 2006. https://doi.org/10.1016/j.chb.2004.09.009
  10. Holsapple, C. W. and Sasidharan, S.; "The Dynamics of Trust in B2C E-commerce : A Research Model and Agenda," Information Systems and E-Business Management, 3(4) : 377-403, 2005. https://doi.org/10.1007/s10257-005-0022-5
  11. Hooper, D., Caughlan, J., and Mullen, M. R.; "Structural Equation Modelling : Guidelines for Determining Model Fit," The Electronic Journal of Business Research, 6(1) : 53-60, 2008.
  12. Klopping, I. M. and McKinney, E.; "Extending the Technology Acceptance Model and the Task-Technology Fit Model to Consumer E-Commerce," Information Technology, Learning and Performance Journal, 22(1) : 35-48, 2004.
  13. Koufaris, M. and Hampton-Sosa, W.; "The Development of Initial Trust in an Online Company by New Customers," Information and Management, 41(3) : 377-397, 2004. https://doi.org/10.1016/j.im.2003.08.004
  14. Lederer, A. L., Maupin, D. J., Sena, M. P., and Zhuang, Y.; "The technology acceptance model and the World Wide Web," Decision Support Systems, 29 : 269-282, 2000. https://doi.org/10.1016/S0167-9236(00)00076-2
  15. Lee, Y., Lee, J. and Lee, Z.; "Social Influence on Technology Acceptance Behavior : Self-Identity Theory perspective," The DATABASE for Advanced in Information Systems, 37(2-3) : 60-75, 2006. https://doi.org/10.1145/1161345.1161355
  16. Lin, J. C. and Lu, H.; "Towards an understanding of the behavioral intention to use a web site," International Journal of Information Management, 20(3) : 197-208, 2000. https://doi.org/10.1016/S0268-4012(00)00005-0
  17. Tumibay, G., Kim, C. S., Oh, H. S., and Kim, K.; "A Study on Information Technology Acceptance for B2C e-Commerce in Developing Countries," J. of the Society of Korea Industrial and Systems Engineering, 32(4) : 134-141, 2009.
  18. Walczuch, R. and Lundgren, H.; "Psychological Antecedents of Institution- Based Consumer Trust in E-retailing," Information and Management, 42(1) : 159-177, 2004. https://doi.org/10.1016/j.im.2003.12.009