Journal of the Korean Society for Library and Information Science (한국문헌정보학회지)

Korean Society For Library And Information Science (한국문헌정보학회)
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A Study on the Development of Digital Library Anxiety Scale

디지털도서관 불안척도 개발에 관한 연구

  • Received : 2010.10.19
  • Accepted : 2010.11.05
  • Published : 2010.11.30
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Abstract

Library anxiety has been recognized as one of the representative fields that concerns user's affectivity in library and information study. Considerable library users have been discovered to experience library anxiety according to researches. Although digital libraries are becoming more popular changing drastically from traditional libraries, few studies have addressed the measurement of digital library anxiety(DLA). The purpose of this study is to develop and validate a multidimensional digital library anxiety scale(DLAS) based on previous research in library anxiety and digital libraries. It will become possible to define the construct of DLAS, provide its underlying dimensionalities, and find out how much they explain the construct. Through the exploratory factor analysis, DLAS has been developed with 39 items representing seven distinct factors which were interpreted as affect, resources, know-how, security, language, technology, and task explaining 51.165% of DLA. Also, DLAS' characteristics about demographic variables and use pattern were found through the T-test and ANOVA analysis for each factor.

도서관 불안은 문헌정보학에서 이용자의 정서적 부분에 관한 대표적 연구로 인정 받아왔으며, 많은 도서관 이용자들이 정보이용 과정에서 도서관 불안을 경험하고 있으며 도서관 불안이 정보 활용에 제한요소로 작용하고 있음이 밝혀져 왔다. 오늘날 정보기술의 발전으로 가장 용이하게 접근할 수 있는 디지털도서관 환경은 전통적 도서관의 그것과 매우 달라졌음에도 불구하고 디지털도서관 불안에 관한 연구는 이루어지고 있지 않았다. 이에 본 연구에서는 통계적으로 신뢰성과 타당성을 인정받는 디지털도서관 불안척도(DLAS)를 개발함으로써 디지털도서관 불안의 개념과 하위영역 등을 파악하고 그 특성을 살펴보았다. DLAS는 탐색적 요인분석을 통해 정서적 문제, 자원, 이용지식, 보안, 언어, 기술적 문제, 과제 등 7개의 하위영역과 39문항으로 개발되었으며, 이 7개의 영역은 전체 디지털도서관불안의 51.165%를 설명하고 있는 것으로 분석되었다. 또한, 인구통계학적 변수와 이용 특성 변수를 사용하여 T검증과 분산분석을 실시함으로써 디지털도서관 불안의 특성을 살펴보고, 일반적 변인과 영향요인을 예측하였다.

Keywords

References

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