제조업 분야에서 Product Data Management 기반의 BSC 성과평가 시스템 구축 사례 연구

A Case Study of Implementation of a BSC Performance Evaluation System in Manufacturing Industry based on Product Data Management

  • 오정수 (삼성SDS PDEM 서비스그룹) ;
  • 양정삼 (아주대학교 산업정보시스템공학부)
  • Oh, Jeong-Su (PDEM Development Group, Samsung SDS) ;
  • Yang, Jeong-Sam (Division of Industrial & Information Systems Engineering, Ajou University)
  • 투고 : 2009.11.10
  • 심사 : 2010.06.14
  • 발행 : 2010.12.01

초록

In complex industrial world, many companies make every effort to analyze their competition capability through various performance evaluation tools to cope with rapidly changing business environment. Among evaluation tools the balanced scorecard (BSC), put forward by Kaplan and Norton in 1992, is a strategic performance management tool for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy. The BSC tool offers a comparative advantage over others to evaluate the objective achievement of a company by linking its strategic objectives with operational KPI. In this paper, we introduce a case that the BSC performance evaluation system was implemented based on product data management and applied it to the business process. Specially, we shows a implementation procedure to derive discipline-specific topics and key performance metrics.

키워드

참고문헌

  1. Choi, D. W. et al. (2005), IT Investment Evaluation Using the Indices Generated from the Balanced Scorecard Strategy Map : A Method and Case, Journal of the Korean Institute of Industrial Engineers, 31(2), 143-151.
  2. Kang, H. S. (2005), Study of Balanced Scorecard's Introduction and Establishment, Korean Journal of Policy Analysis and Evaluation, 14(3), 3-38.
  3. Kaplan, R. S. and Norton, D. P. (1996), Using the Balanced Scorecard as a Strategic Management System, Harvard Business Review, 74, 75-85.
  4. Kaplan, R. S. and Norton, D. P. (2004), Strategy Maps, Harvard Business School Press, Boston, MA. USA.
  5. Kim, H. (2006), The Logic and Problems of the Framework Act on Public Service Evaluation : An Analysis of the Institutional Elements of Evaluation Success, Korean Journal of Policy Analysis and Evaluation, 16(4), 1-28.
  6. Lee, H. W. and Lim, D. H. (2005), Improvement of the Performance Evaluation Indicators for Public Enterprises Based on the BSC, Korean Local Government Review, 7(1), 117-135.
  7. Lee, S. and Cho, C. (2009), Study on a Web-based Business Process Evaluation Model for BPM using BSC and Fuzzy AHP, IE Interfaces, 22(1), 26-37.
  8. Levinson, H. (2003), Management by Whose Objectives?, Harvard Business Review, 81(1), 107-116.
  9. Min, J. H. and Lee, J. S. (2005), A Performance Measurement Model for Nonprofit Organizations : Conceptual Framework, Proceedings of 2005 Conference of Korean Institute of Industrial Engineers, 998-1004.
  10. Niven, P. R. (2005), Balanced Scorecard Diagnostics : Maintaining Maximum Performance, Wiley, Hoboken, NJ, USA.
  11. Saaty, T. L. (1980), The Analytic Hierarchy Process, McGraw-Hill Book Co., New York, USA.
  12. Yun, S. J. (2005), Review of BSC Models for Establishment of a Government Performance Evaluation System, Proceedings of 2005 Annual Conference of the Korea Association for Policy Analysis and Evaluation, 31-54.