A Case Study of Implementation of a BSC Performance Evaluation System in Manufacturing Industry based on Product Data Management

제조업 분야에서 Product Data Management 기반의 BSC 성과평가 시스템 구축 사례 연구

  • Oh, Jeong-Su (PDEM Development Group, Samsung SDS) ;
  • Yang, Jeong-Sam (Division of Industrial & Information Systems Engineering, Ajou University)
  • 오정수 (삼성SDS PDEM 서비스그룹) ;
  • 양정삼 (아주대학교 산업정보시스템공학부)
  • Received : 2009.11.10
  • Accepted : 2010.06.14
  • Published : 2010.12.01

Abstract

In complex industrial world, many companies make every effort to analyze their competition capability through various performance evaluation tools to cope with rapidly changing business environment. Among evaluation tools the balanced scorecard (BSC), put forward by Kaplan and Norton in 1992, is a strategic performance management tool for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy. The BSC tool offers a comparative advantage over others to evaluate the objective achievement of a company by linking its strategic objectives with operational KPI. In this paper, we introduce a case that the BSC performance evaluation system was implemented based on product data management and applied it to the business process. Specially, we shows a implementation procedure to derive discipline-specific topics and key performance metrics.

Keywords

References

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