Korean Journal of Adult Nursing (성인간호학회지)

Korean Society of Adult Nursing (한국성인간호학회)
권호 표지

Experiences of Interpersonal Relationships among Head Nurses in General Hospital Settings

종합병원 수간호사들의 대인관계 경험

  • Yi, Myung-Sun (College of Nursing, The Research Institute of Nursing Science, Seoul National University) ;
  • Kang, Hyun-Sook (College of Nursing Science, Kyung Hee University) ;
  • Kim, Dong-Oak (Department of Nursing, DaeJeon University) ;
  • Kim, Won-Ock (College of Nursing Science, Kyung Hee University) ;
  • Kim, Joo-Hyun (Department of Nursing, Kwangwon National University) ;
  • Lee, Byoung-Sook (College of Nursing, Keimyung University)
  • 이명선 (서울대학교 간호대학 간호과학 연구소) ;
  • 강현숙 (경희대학교 간호과학대학) ;
  • 김동옥 (대전대학교 간호학과) ;
  • 김원옥 (경희대학교 간호과학대학) ;
  • 김주현 (강원대학교 간호학과) ;
  • 이병숙 (계명대학교 간호학과)
  • Received : 2009.04.06
  • Accepted : 2009.06.12
  • Published : 2009.06.30
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Abstract

Purpose: The purpose of this study was to understand the experiences of interpersonal relationships of head nurses in interacting with others in general hospital settings. Methods: The data were collected by individual in-depth interviews from seven head nurses and were analyzed using qualitative content analysis. Results: Five major categories emerged and they represent a major strategy according to five different groups of interacting people. 'Establishing trust' was identified as the key strategy in dealing with patients and family members. 'Embracing with sisterly love' and 'helping with self-defense' were major strategies for subordinate nurses and physicians, respectively. 'Respecting and recognizing' was the main approach for other professionals such as dietitians and 'emphasizing rules and educating' were a major one for non-professionals. Head nurses paid more attention and made efforts in dealing with their subordinate nurses than with other groups of people, because they felt the most difficulty in their relationship with subordinate nurses. Conclusion: The results of the study showed that head nurses employ unique strategies in interacting with different groups of people to increase the efficiency of communication. This study would help nurse administrators establish an effective program for improving interpersonal relationships of head nurse.

Keywords

References

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