A Study of Apology Strategies between Genders in EFL College Students

This study investigates the use of different speech act of apology strategies between male and female EFL college students by comparing the components of intensity, stylistic competence, and semantic formulas. The data was collected from 37 participants who were studying freshmen English reading course at the Department of English Education of C University in Seoul. Most students were English majors taking pre-teacher course of teaching English for secondary school students. The participants were divided into two gender groups of male and female. The discourse completion test (DCT) which was revised from the speech act of apology by Olshtain and Cohen (1990) was provided with the participants after the researcher explained the speech act of apology in ten situations. The speech act of apology depends on situation variables: social solidarity, severity of offense, and social status. The results show that in the preference of intensity, male and female have almost the similar ratio in high (female: 24.7%, male 24%) and low intensity (female: 75.3%, male: 76%). In the use of stylistic competence, male group (21%) expresses more diversely formal features than female group (12%), while female (87%) use more informal features than male (66%). Most of participants show a limitation in the use of speaking four types of semantic formulas: expression of apology (APOL), acknowledgment of responsibility (RESP), offer of repair (REPR), and promise of forbearance (FORB). As nonnative speakers, the participants cannot conduct the semantic formula in some situations regardless of the tasks provided. The results suggest that English teachers should recognize pragmatic variations in which students feel difficulty in appropriate speaking strategies on apology. This study also contributes to teaching learners the strategies and speaking patterns in the course of various apology situations.