참고문헌
- 한국정보사회진흥원, 국가정보화백서, 2009
- J. Bradach and R. Eccles, "Price, Authority, and Trust: From Ideal Types to Plural Forms," Annual Review of Sociology, Vol.15. pp.97-118. 1989. https://doi.org/10.1146/annurev.so.15.080189.000525
- M. Suh and I. Han, "Effect of Trust on Customer Acceptance of Internet Banking," Electronic Commerce Research and Application, Vol.1, No.3, pp.247-263, 2002. https://doi.org/10.1016/S1567-4223(02)00017-0
- 이건창, 강병욱, 서보밀, 김종욱, "인터넷 쇼핑몰이 갖는 품질요인이 사용자 신뢰와 수용에 미치는 영향에 대한 연구", 경영과학, 제22권, 제1호, pp.27-46, 2005.
- P. Pavlou, "Institution-based trust in inter-organizational exchange relationships: the role of online B2B marketplaces on trust formation," Journal of Strategic Information Systems, Vol.11, pp.215-243, 2002. https://doi.org/10.1016/S0963-8687(02)00017-3
- P. Keen, "Are You Ready for "Trust" Economy," Computer World, Vol.31, No.16, p.80, 2000.
- D. McKnight, V. Choudhury, and C. Kacmar, "The Impact of initial consumer trust on intentions to transact with a web site: a trust building model," Journal of Strategic Information Systems, Vol.11, pp.297-323, 2002.
- P. Ratnasingham, "The Importance of Trust in Electronic Commerce," Internet Research: Electronic Networking Applications and Policy, Vol.8, No.4, pp.313-321. 1998. https://doi.org/10.1108/10662249810231050
- I. Lazar, "Creating Enterprise2.0 from Web2.0," Business Communications Review, Vol.37, No.8, pp.14-16. 2007.
- P. Evans and T. Wurster, Blown to Bits: How the New Economics of Information Transforms Strategy, Boston M.A.: Harvard Business School Press. 2000.
- http//www.etnews.co.kr, 2009.
- 채수완, 유병준, "M&A 및 전략적 제휴를 통한 UCC 기반 서비스 확보 전략 분석: 망외부성 이론 관점에서의 성공 및 실패 사례 분석", Entrue Journal of Information Technology , Vol.6 No.1. 2007.
- 강소라, 전방지, 김유정, 김연정, "UCC 서비스 이용 연구 : 기술수용모형과 감정차원 연구를 중심으로", 한국IT서비스학회지, 제6권, 제3호, 2007.
- 김문형, 남재호, 홍진우, "UCC의 동향 및 전망", IITA기술정책정보단, 2006.
- 주헌식, "웹 2.0 다양한 콘텐츠 서비스 제공과 UCC 비즈니스 모델 분석에 관한 연구", 인터넷 정보학회지 Vol.9, No.4, 2008.
- 복경수, "웹 기반 UCC 서비스 개발을 위한 멀티미디어 시스템", 한국콘텐츠학회, 2008. https://doi.org/10.5392/JKCA.2008.8.2.048
- D. Gefen, E. Karahanna, and D. Straub,"Trust and TAM in Online Shopping: An Interacted Model," MIS Quarterly, Vol.27, No.1, pp.51-90, 2003. https://doi.org/10.2307/30036519
- D. Gefen, "E-coomerce: the Role of Familiarity and Trust," Omega, Vol.28, No.6. pp.725-737, 2000. https://doi.org/10.1016/S0305-0483(00)00021-9
- V. Shankar, G. Urban, and F. Sultan, "Online trust: a stakeholder perspective, concept,implication, and future directions," Journal of Strategic Information Systems, Vol.11, pp.325-344, 2002. https://doi.org/10.1016/S0963-8687(02)00022-7
- 김양호, "신뢰가 조직시민행동과 공유학습에 미치는 영향에 관한 연구", 대한경영학회지, Vol.38, 2003.
- Zucker, "Production of trust: institutional sources of economic structure: 1980-1920," In: Staw B, Cummings L, editors. Research in organization behavior, 8, Greenwich, CT: JAI Press, pp.53-111, 1986.
- 박범수, 이장로, 문희철, "IT기업의 수출경로에서 신뢰가 관계행동과 기업성과에 미치는 효과에 대한 실증분석", e-비즈니스연구, 제9권, 1호, 2008.
- 박찬훈, "디지털 정보 평가에서의 신뢰성에 관한 연구," 중앙대학교 박사학위논문, 2008.
- R. Mayer, J. Davis, and D. Schoorman, "An integrative model of organizational trust," Academy of management Review, Vol.20, pp.709-734, 1995. https://doi.org/10.2307/258792
- S. Grabner-Kraeeter, "The Role of Consumers' Trust in Online-Shopping," Journal of Business Ethics, Vol.39, pp.43-50, 2002. https://doi.org/10.1023/A:1016323815802
- 김성혁, 김용일, 양현교, "여행사 웹사이트 온라인 신뢰형성모델에 관한 연구: 여행상품 전자상거래 구매자를 대상으로", 관광연구 제24권, 제1 호, 2009.
- 경종수, "B2B 전자상거래에서 사이트 특성과 네 트워크 특성이 e-신뢰와 네트워크 성과에 미치는 영향", 충북대학교 박사학위논문, 2004.
- M. Hertzum, H. Andersen, V. Andersen, and C. Hansen, "Trust in information sources: seeking information from people, documents and virtual agents," Interacting with Computers. Vol.14, No.5, pp.575-599, 2002. https://doi.org/10.1016/S0953-5438(02)00023-1
- 앨빈 토플러, 제3의 물결, 한국경제신문사, 2002.
- G. Chakraborty, V. Lala, and D. Warren, "An Empirical Antecedents of B2B Websites' Effectiveness," Journal of interactive Marketing, Vol.16, No.4, Online Published. 2002.
- M. Hansen, J. Morrow, and J. Batista, "The Impact of Trust on Cooperative Membership Retention, Performance, and Satisfaction: An Exploratory Study," International Food and Agribusiness Management Review, Vol.5, pp.41-59. 2002. https://doi.org/10.1016/S1096-7508(02)00069-1
- V. Shankar, G.Urban, and F. Sultan, "Online trust: a stakeholder perspective, concept,implication, and future directions," Journal of Strategic Information Systems, Vol.11, pp.325-344. 2002. https://doi.org/10.1016/S0963-8687(02)00022-7
- A. Marcella, "Establishing trust in vertical markets," Altamonte Spring, FL: The Institute of internal Auditors. 1999.
- T. O'Reilly, "What is Web 2.0: Design patterns and business models for the next generation of software," http://www.orillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html. 2005.
- R. Karpinski, "Measuring Relationships," B to B, Vol.92, No.3. 2006.
- 천홍말, 윤종수, "Web2.0과 UCC: 진화성향과 전략적 시사점", 한국컴퓨터정보학회 2007하계학술발표 논문집 & 학회지, 제15권, 1호, pp.91-98. 2007.
- 이현주, 김유정, 강소라, "UCC 사용자 참여수준과 개인적 및 문화적 특성요인과의 관계 - 한국과 미국을 중심으로", 한국콘텐츠학회 논문지, 제9권, 2호, pp.216-232. 2009, https://doi.org/10.5392/JKCA.2009.9.2.216
- T. Sarasevic, "Relevance:A Review of and a Framework for the Thinking on the Notion in Information Science," Journal of the American Society for Information Science. Vol.26 p.324. 1975.
- C. Wathen and J. Burkell, "Believe IT or Not: Factors Influencing Credibility on the Web," Journal of the American Society for Information Sceince and Technology. Vol.53, No.2. p.134. 2002. https://doi.org/10.1002/asi.10016
- C. Lynch, "When document deceive: Trust and Provenance as a new factors for information retrieval in a tangled web," Journal of the American Society for information science and technology. Vol.52. No.1. pp.12-17. 2001. https://doi.org/10.1002/1532-2890(2000)52:1<12::AID-ASI1062>3.0.CO;2-V
- D. Ariely, "Controlling the Information Flow: Effects on Consumers' Decision Making and Preferences," Journal of Consumer Research, Vol.27, No.2, pp.233-248. 2000. https://doi.org/10.1086/314322
- P. Evans and T. Wurster, Blown to Bits: How the New Economics of Information Transforms Strategy, Boston M.A.: Harvard Business School Press. 2000.
- 오상현, 김상현, "B2B e-마켓플레이스에서 신뢰의 선행요인과 몰입에 미치는 영향", 한국유통학회, 2008.
- R. Mayer, J. Davis, and D. Schoorman, "An integrative model of organizational trust," Academy of management Review, Vol.20, pp.709-734, 1995. https://doi.org/10.2307/258792
- A. Mishra, "Organizational responses to crisis : The Centrality of trust," In R. Kramer & T. Tyler (ed.), Trust in Organizations: Frontiers of Theory and Research, pp.261-287. Thousand Oaks, CA: Sage. 1996.
- H. Kim, Y.Xu, and J. Koh, "A Comparison of Online Trust Building Factors between Potential Customers and Repeat Customers," Journal of the Association for Information Systems, Vol.5, No.10, pp.392-420, 2004. https://doi.org/10.17705/1jais.00056
- 최항섭, "정보사회의 신뢰의 변화," KISDI 이슈리포트, Vol.2008, No.18. pp.1-26.
- K. Blomqvist, "The many faces of trust," Scandinavian Journal of Management, 1997.
- R. Morgan and S. Hunt, "The Commitment-Trust Theory of Relationship Marketing," Journal of Marketing, Vol.58, pp.20-38.1994(7).
- G. Cormode and B. Krishnamurthy, "Key Differences between Web 1.0 and Web 2.0," First Monday, Vol.13, No.6, 2008.
- B. Friedman, P. Kahn, and D. Howe, "Trust online," Communications of the ACM, Vol.43, No.12, pp.34-40, 2000. https://doi.org/10.1145/355112.355120
- 김충녕, "사이버영역과 신뢰", 한국사회 신뢰와 불신의 구조-거시적 접근, 소화, pp.130-131. 2002.
- P. Ranganathan and S. Ganapathy, "Key dimensions of business-to-consumer web sites," Information and Management, Vol.39, No.6, p.457, 2002. https://doi.org/10.1016/S0378-7206(01)00112-4
- S. Jarvenpaa, N. Tractinsky, and L. Saarinen, "Consumer Trust in an Internet Store: A Cross-Cultural Validation," Journal of Computer Mediated Communication, Vol,5, No.2, 1999.
- P. Dasgupta, "Trust as a Commodity," In D. Gambetta, ed, Trust: Marketing and Breaking Cooperative Relations, pp.49-72, Blackwell, 1998.
- 김경규, 이정우, 김혜선, "인터넷 뱅킹 채택 행위 에 있어서 신뢰와 위험의 영향", 경영학연구, 2003.
- N. Malhotra, Marketing Research: An Applied Orientation (3rd ed.) Publisher: Pearson Education. 2006.
- J. Bailey and S. Pearson,"Development of a tool for measuring and analyzing user satisfaction." Management Science, Vol.29, No.5, pp.530-545, 1983. https://doi.org/10.1287/mnsc.29.5.530
- T. Ken, "Swift Trust: essential for virtual collaboration," Online Collaboration Techniques, 2006.
- F. Davis, "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology," MIS Quarterly, Vol.13, No.3, pp.319-339. 1989 https://doi.org/10.2307/249008
- J. Hair, R. Anderson, R. Tatham, and W. Black, Multivariate Data Analysis with Readings, 5th ed., Prentice-Hall, Englewood Cliffs, NJ, 1998.
- J. Nunnally, Psychometric Theory, McGraw-Hill, NewYork, 1978.
- J. Steiger and J. Lind, "Statistically Based Tests for the Number of Common Factors," annual meeting of the Psychometric Society, IOWA City, IA, 1980.
- J. Anderson and D. Gerbing, "Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach," Psychological Bulletin, Vol.103, pp.411-423, 1988, https://doi.org/10.1037/0033-2909.103.3.411
- C. Fornell and D. Larker, "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error," Journal of Marketing Research, Vol.18, No.1, pp.39-50, 1981. https://doi.org/10.2307/3151312
피인용 문헌
- Effect of Web-services' Technological Interactivity on User-generated Contents' Perceived Efficiency and Quality vol.12, pp.9, 2012, https://doi.org/10.5392/JKCA.2012.12.09.380