u-서비스에 대한 비즈니스 모델 다이어그램 및 분석 방법론 개발

A Methodology for u-Service Business Model Diagram and Analysis

  • 이남연 (경희대학교 유비쿼터스비즈니스&서비스연구센터) ;
  • 권오병 (경희대학교 국제경영학부)
  • 발행 : 2009.02.28

초록

최근 유비쿼터스 컴퓨팅 기술이 발전함에 따라서 유비쿼터스 컴퓨팅 기술을 이용한 다양한 서비스들이 개발되고 있고, 일부 u-서비스들은 상용화되고 있다. 이와 더불어 u-서비스의 비즈니스 모델에 대한 연구의 중요성 또한 커지고 있다. 하지만 비즈니스 모델에 대한 명확한 정의가 없고, 작성되는 비즈니스 모델의 방법론이 통일되지 않는 등 u-서비스에 대한 구조적인 비즈니스 모델을 작성하는 구조적인 방법론이 아직 거의 존재하지 않는다. 더욱이 현재 개발된 비즈니스 모델 작성 및 분석 방법론은 기존 전통적인 서비스나 e-service를 대상으로 작성된 반면 u-service의 특성에 대한 고려가 되고 있지 않다. 따라서 본 논문에서는 비즈니스 모델 개념의 정의와 비즈니스 모델의 설계, 분석에 이르는 비즈니스 모델에 대한 통합 방법론을 개발하는 것이 목적이다. 이를 위해 u-서비스에 맞는 모델 컴포넌트를 포함한 비즈니스 모델링 다이어그램(BMD)라고 하는 도구를 제안하였다.

As ubiquitous computing technology is proliferating, a wider range of u-services applying ubiquitous computing technology has been implemented and some of the u-services have been actively considered for commercialization. Accordingly, establishing corresponding business models based on u-services also have been increased. However, structured methodologies to build u-service business models are still in its very early age. Moreover, since most of the legacy business model formulation and analysis methodologies have stressed on conventional or digital services, not u-services. Hence, the purpose of this paper is to propose a structured methodology of formulating and analyzing business models for u-services. An illustrative example is described to show the feasibility of the proposed methodology. To do so, Business Model Diagram (BMD), which adopts model components for u-services, is newly developed.

키워드

참고문헌

  1. Alexopoulos, E. and Theodoulidis, B, “The Generic Information Business Model,” International Journal of Information Management, 2003, Vol. 23, pp. 323-336. https://doi.org/10.1016/S0268-4012(03)00054-9
  2. Avgeriou, P., Retalis, S., and Papaspyrou, N, “Modeling Learning Technology Systems as Business Systems,” Software and Systems Modeling, 2003, Vol. 2, pp. 120-133. https://doi.org/10.1007/s10270-003-0022-1
  3. Baghdadi, Y, “A Business Model for Deploying Web Services : A Data-Centric Approach Based on Factual Dependencies,” Information Systems and e-Business Management, 2005, Vol. 3, pp. 151-173. https://doi.org/10.1007/s10257-005-0054-x
  4. Ballon, P, Best Practices in Business Modeling for ICT Service, TNO, Delft, 2007.
  5. Bouwman, H., Zhengjia, M., and Duin, P., “A Business Model for IPTV Service : A Dynamic Framework,” Info, 2008, Vol. 10, pp. 22-38. https://doi.org/10.1108/14636690810874377
  6. Chen, S., Wu, Z., and Zhang, W, “PBiz : An E-Business Model Based on Peerto- Peer Network,” LECTURE NOTES IN COMPUTER SCIENCE, 2004, pp. 404-411.
  7. Chesbrough, H., and Rosenbloom, R. S., “The role of the business model in capturing value from innovation : evidence from Xerox Corporation’s technology spin-off firms,” Industrial and Corporate Change, 2002, Vol. 11, pp. 529-555. https://doi.org/10.1093/icc/11.3.529
  8. Dubosson-Torbay, M., Osterwalder, A., and Pigneur, Y, “E-Business Model Design, Classification, and Measurements,” Thunderbird International Business Review, 2005, Vol. 44, pp. 5-23. https://doi.org/10.1002/tie.1036
  9. Gordijn, J., Akkermans, H., and Van Vliet, H., “What’s in an Electronic Business Model?,” Lecture Notes In Computer Science, 2000, pp. 257-273.
  10. Gritzalis, D., Moulinos, K., and Kostis, K., “A Privacy-Enhancing e-Business Model Based on Infomediaries,” Lecture Notes In Computer Science, 2001, pp. 72-83.
  11. Joo, J., “A Business Model and Its Development Strategies for Electronic Tourism Markets,” Information Systems Management, 2002, Vol. 19, pp. 58-69. https://doi.org/10.1201/1078/43201.19.3.20020601/37171.8
  12. Joung, Y., and Kwon, H., “Mapping Emerging Business Models in Massively Multiplayer Online Games,” 한국IT서비스학회지, 2006, 제5권, pp. 137-150.
  13. Kandampully, J., “The New Customer- Centred Business Model for the Hospitality Industry,” International Journal of Contemporary Hospitality Management, 2006, Vol. 18, pp. 173-187. https://doi.org/10.1108/09596110610658599
  14. Kasera, S., Miller, R. E., and Hofmann, M., “A Profitable Multicast Business Model,” Computer Communications, 2004, Vol. 27, pp. 1278-1287. https://doi.org/10.1016/j.comcom.2004.03.003
  15. Kawakami, H., Akinaga, R., and Suto, H., “Translating Novelty of Business Model into Terms of Modal Logics,” Lecture Notes In Computer Science, 2003, pp. 821-832.
  16. Kneer, H., Zurfluh, U., and Dermler, G., “A Business Model for Charging and Accounting of Internet Services,” Lecture Notes In Computer Science, 2000, pp. 429-441.
  17. Lee, K. J., and Lee, J. C., “Design of Ubiquitous Referral Marketing : A Business Model and Method,” Lecture Notes In Computer Science, 2006, pp. 102-111.
  18. Leem, C. S., Jeon, N. J., and Choi, J. H., “A Business Model (BM) Development Methodology in Ubiquitous Computing Environment,” Lecture Notes In Computer Science, 2005, pp. 86-95.
  19. MacInnes, I., and Hu, L., “Business Models and Operational Issues in the Chinese Online Game Industry,” Telematics and Informatics, 2007, Vol. 24, pp. 130-144. https://doi.org/10.1016/j.tele.2006.04.002
  20. Makinen, S., and Seppanen, M., “Assessing Business Model Concepts with Taxonomical Research Criteria : A Preliminary Study,” Management Research News, 2007, Vol. 30, pp. 735-748. https://doi.org/10.1108/01409170710823458
  21. Martijn, P., Andrea, R., and Pieter B., “Business model analysis as a new tool for policy evaluation : policies for digital content platforms,” Info, 2007, Vol. 9, pp. 86-100. https://doi.org/10.1108/14636690710816471
  22. Methlie, L. B., and Pedersen, P. E., “Business Model Choices for Value Creation of Mobile Services,” Info, 2007, Vol. 9, pp. 70-85.
  23. Mont, O., Dalhammar, C., and Jacobsson, N., “A New Business Model for Baby Prams Based on Leasing and Product Remanufacturing,” Journal of Cleaner Production, 2006, Vol. 14, pp. 1509-1518. https://doi.org/10.1016/j.jclepro.2006.01.024
  24. Moore, C. M., and Birtwistle, G., “The Burberry Business Model : Creating an International Luxury Fashion Brand,” International Journal of Retail and Distribution Management, 2004, Vol.32, pp. 412-422. https://doi.org/10.1108/09590550410546232
  25. Morris, M., Schindehutte, M., and Allen, J., “The Entrepreneur’s Business Model: Toward a Unified Perspective,” Journal of Business Research, 2005, Vol. 58, pp. 726-735. https://doi.org/10.1016/j.jbusres.2003.11.001
  26. Pramataris, K. C., Papakyriakopoulos, D. A., and Lekakos, G., “Personalized Interactive TV Advertising : The iMEDIA Business Model,” Electronic Markets, 2001, Vol. 11, pp. 17-25. https://doi.org/10.1080/10196780122859
  27. Pykalainen, T., “Model for Profiting from Software Innovations in the New Era in Computing,” Technovation, 2007, Vol. 27, pp. 179-193. https://doi.org/10.1016/j.technovation.2006.11.005
  28. Swatman, P. M. C., Krueger, C., and Beek, K., “The Changing Digital Content Landscape : An Evaluation of e-Business Model Development in European Online News and Music,” Internet Research, 2006, Vol. 16, pp. 53-80. https://doi.org/10.1108/10662240610642541
  29. Terai, K., Sawai, M., and Sugiura, N., “Business Process Semi-Automation Based on Business Model Management,” International Journal of Intelligent Systems in Accounting, Finance and Management, 2002, Vol. 11, pp. 215-234. https://doi.org/10.1002/isaf.237
  30. Tikkanen, H., Lamberg, J., and Parvinen, P., “Managerial Cognition, Action and the Business Model of the Firm,” Management Decision, 2005, Vol. 43, pp. 789-809. https://doi.org/10.1108/00251740510603565
  31. Timmers, P., “Business Models for Electronic Markets,” Electronic Markets, 1998, Vol. 8, No. 2, pp. 3-8.
  32. Voelpel, S., Leibold, M., and Tekie, E., “The Wheel of Business Model Reinvention : How to Reshape Your Business Model to Leapfrog Competitors,” Journal of Change Management, 2004, Vol. 4,pp. 259-276. https://doi.org/10.1080/1469701042000212669
  33. Walters, D. “A Business Model for the New Economy,” International Journal of Physical Distribution and Logistics Management, 2004, Vol. 34, pp. 346-357. https://doi.org/10.1108/09600030410533637
  34. Willemstein, L., van der Valk, and T., Meeus, M. T. H. “Dynamics in Business Models : An Empirical Analysis of Medical Biotechnology Firms in the Netherlands,” Technovation, 2007, Vol. 27, pp. 221-232. https://doi.org/10.1016/j.technovation.2006.08.005