내용분석을 통한 아동상담자의 의욕상실 경험과 대처방식

Effects of Experience and Coping Style on Burnout in Child-Counselors : A Content Analysis

This study used content analysis to explore how experience and coping style affect burnout in child-counselors. Data were self-reports collected by interviews of with 30 child counselors. The contents of the interviews showedthe cause of, psychological and physical responses to, and the ways the subjects coped with burnout. The summarized results are that (1) they experience burnoutwhen they feel incompetent, when counseling is ineffective, when they are under-compensated and when they are poorly supervised, (2) The psychological and physical responses to burnout are diminished self-esteem, depression, incompetence, chilling effect on other fields, and digestive problems. (3) Child-counselorscope with burnout mostly by centering on the problems and by searching for social support.